Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Customer Success Analyst

Company: H1

Location: Remote

Posted Dec 09, 2025

H1's mission is to provide equitable healthcare through data and AI, offering roles in Customer Success with competitive compensation and benefits, emphasizing diversity and innovation in healthcare solutions.

Global System Integrator Business Development Manager (Tektronix)

Company: Ralliant

Location: USA

Posted Dec 09, 2025

The text outlines job responsibilities involving ecosystem development, strategic relationships, market analysis, and qualifications. It emphasizes skills in business development, industry expertise, and cross-functional collaboration to drive revenue and customer solutions.

Data Migration Engineer

Company: Mark43

Location: Remote

Posted Dec 09, 2025

This job posting outlines the role of a Data Migration Engineer at Mark43, emphasizing responsibilities like designing migration strategies, ensuring data integrity, and collaborating with cross-functional teams. It lists qualifications such as a computer science degree, SQL expertise, and cloud platform familiarity. The position highlights problem-solving skills and communication abilities required for the role.

Talent Acquisition Coordinator

Company: JumpCloud

Location: Bangalore

Posted Dec 09, 2025

The Talent Attraction Coordinator role at JumpCloud offers opportunities to impact employee experiences, provide administrative support, and grow within a hypergrowth tech company.

Cloud Architect NodeJs React

Company: 3Pillar

Location: India

Posted Dec 09, 2025

This job posting seeks a Software Architect with expertise in cloud technologies and leadership skills. The role involves designing solutions, mentoring teams, and contributing to global projects. 3Pillar offers flexible work, career growth, and a collaborative environment.

Software Development Engineer III, GL-JS, Maps Rendering

Company: Mapbox

Location: Remote

Posted Dec 09, 2025

Mapbox is a leading real-time location platform with over 4 million developers. Their Maps Rendering team develops cutting-edge mapping tech, offering opportunities to work on advanced graphics and cross-platform solutions. The company emphasizes innovation, collaboration, and diversity.

Solution Architect (Post-Sales)

Company: Zafran.io

Location: USA

Posted Dec 09, 2025

Zafran seeks a Solution Architect to bridge technical gaps, leveraging their advanced cybersecurity solutions. The role involves onboarding, integration, and collaboration with cross-functional teams, requiring 3+ years of backend experience and a customer-focused mindset.

Claims Examiner | Commercial Trucking

Company: Sedgwick

Location: Remote

Posted Dec 09, 2025

Sedgwick seeks experienced claims examiners to join a globally recognized company offering career growth, work-life balance, and comprehensive benefits. The role involves complex claim processing in a supportive environment, with opportunities for professional development and a positive workplace culture.

Full Stack Ruby on Rails Developer

Company: Acquird.io

Location: Remote

Posted Dec 09, 2025

This job posting highlights a profitable B2B SaaS company seeking Senior+ Devs for a remote role in Canada. The position offers opportunities to work with top-tier tech stacks, collaborate on complex projects, and enjoy benefits like equity options, unlimited vacation, and professional development stipends.

Senior Backend Developer

Company: Kodify

Location: Remote

Posted Dec 09, 2025

Kodify's job posting highlights their 15 years of success in creating worldclass video content and hightraffic websites. The company emphasizes a strong culture, remote work flexibility, and comprehensive benefits including a sabbatical, health budget, and learning stipend. They seek a Senior FullStack Developer with expertise in Node.js and NoSQL databases, offering opportunities for innovation and professional growth.

Cyber Intelligence Laureate

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

This job description outlines a cybersecurity leadership role requiring 15+ years of experience in cybersecurity, intelligence, and public-private partnerships. Responsibilities include strategic advisory, operational excellence, and external engagement. The position offers a remote-first work environment with competitive compensation and benefits.

Producer

Company: Canva

Location: Brazil

Posted Dec 09, 2025

This job description outlines a 6-month role in Sao Paulo focusing on leading creative projects across LATAM, mentoring junior analysts, and managing cross-functional collaborations. It emphasizes flexibility, attention to detail, and cultural relevance in creative production.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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