Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Arquiteto de solução - cognitiva
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text describes a senior professional role in IBM Consulting focused on innovation, collaboration, and technical expertise. It highlights opportunities to work with global clients, leverage advanced technologies like AI and cloud computing, and contribute to impactful projects through a culture of continuous learning and growth.
Sr. Process Analyst Finance & Administration Delivery - Order to Cash
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation and client collaboration. The role involves processing accounts receivable, working with innovative companies, and leveraging technology platforms. It emphasizes career growth, mentorship, and impactful problem-solving in a supportive environment.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
The role involves working in IBM's delivery centers to deliver technical expertise and innovation, focusing on data analysis, predictive modeling, and collaboration with diverse teams using tools like Python and Spark.
Application Arhictect
Company: IBM
Location: Seoul, KR
Posted Dec 09, 2025
This job description outlines a Cloud Application Architect role at IBM Consulting, emphasizing collaboration with global clients, designing scalable cloud solutions, and leading technology selection. It highlights required qualifications including a bachelor's degree, 7+ years of experience, and expertise in cloud platforms like AWS and Azure.
Package Consultant-Oracle Cloud HCM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and career growth opportunities. Responsibilities include developing technical solutions, managing client relationships, and leveraging IBM's technology platforms to drive business impact.
Sr. Process Analyst Finance & Administration Delivery - Order to Cash
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation, hybrid cloud, and AI initiatives. The role involves working with global clients, leveraging agile methodologies and technology platforms, while emphasizing career growth, innovation, and collaborative problem-solving in a supportive environment.
Order to Cash Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a role at IBM focused on customer masterdata management, credit handling, and order processing. It emphasizes collaboration, innovation, and problem-solving in a dynamic environment. The position requires technical expertise in finance and ERP systems, along with strong communication and analytical skills. The text portrays the role as impactful and growth-oriented, encouraging candidates to lead in technology-driven solutions.
Senior SAP Consultant – Credit Management & TRM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP systems, leadership opportunities, and career growth through innovative solutions and industry expertise.
Business Transformation Consultant-Finance Analytics
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role as an IBM Consulting Cognos TM1 Developer requiring expertise in ETL processes, Python development, and integration of data pipelines. The position emphasizes collaboration with cross-functional teams and proficiency in Agile methodologies, with qualifications including 8+ years of experience and strong SQL skills.
BW Analytics Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a Package Consultant role at IBM requiring expertise in SAP solutions, leadership skills, and technical knowledge. It outlines responsibilities such as business development, project delivery, and client workshops, along with educational and certification requirements.
Procurement
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines the role of a Procurement Specialist at IBM, emphasizing responsibilities such as procuring goods/services, managing vendor relationships, and ensuring audit readiness. It highlights required skills like communication, ERP tools proficiency, and experience in procurement domains, while also mentioning preferred qualifications like a Master's degree and virtual client-facing abilities.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
This job description outlines a career in IBM Consulting focused on ITSM development and client collaboration. The role involves enhancing ITSM modules, designing workflows, and integrating systems with external tools. Required skills include experience with JIRA, SQL, and programming languages, while the company emphasizes strategic partnerships and technology platforms to drive client impact.