Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Back-End Developer - Sovereign Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a software engineer role at IBM focused on designing a world-class cloud platform with sovereign AI capabilities. The position requires expertise in cloud computing, software development, and collaboration on complex systems while emphasizing innovation and problem-solving in a multicloud environment.
Senior Labor Lawyer
Company: IBM
Location: Mexico City, MX
Posted Dec 09, 2025
This job description outlines a legal role requiring expertise in Mexican labor law, HR support, litigation management, and cross-functional collaboration. It specifies educational qualifications, technical expertise, and preferred skills such as fluency in English, critical thinking, and strong organizational abilities.
Senior Workday Integrations Consultant
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves working with clients to deliver Workday solutions, requiring expertise in integrations and technologies. It offers opportunities for growth and collaboration across industries.
Analyst - Risk and Compliance (Chinese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
This job description outlines the role of a Risk and Compliance Analyst, emphasizing responsibilities such as risk assessment, compliance data management, and reporting. It lists required qualifications, technical skills, and language proficiencies needed for the position.
Package Consultant-SAP SCM APO
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM emphasizing collaboration with clients, technical expertise in SAP, and opportunities for professional growth. It highlights responsibilities like leading teams, delivering solutions, and gaining industry knowledge, while outlining required qualifications and preferred skills.
Technology Lifecycle Support - Brand Sales Specialist - Open Market
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This job description outlines the role of an IBM Brand Sales Specialist, emphasizing client relationship development, technology strategy, and solution design. The position requires expertise in IBM's TLS portfolio, technical sales skills, and collaboration across teams to drive business growth and deliver value to clients.
Process Delivery Specialist-Record to Report
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
IBM promotes innovation and open hybrid cloud solutions, seeking a detail-oriented professional with accounting/finance expertise and strong analytical skills for a dynamic consulting role.
Package Consultant-Oracle HCM Talent Management Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on client collaboration, hybrid cloud innovation, and technical expertise. It outlines responsibilities like solution development, Agile methodology, and Oracle Cloud implementation, emphasizing career growth and impactful client outcomes.
Executive Search Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a senior recruitment role at IBM with opportunities to shape the company's future, work on innovative strategies, and contribute to executive talent acquisition. It emphasizes global impact, leadership in recruitment, and collaboration with HR and business leaders.
Senior Technical Account Manager - Storage
Company: IBM
Location: BRISBANE, AU
Posted Dec 09, 2025
This job description outlines a Technical Account Manager role with opportunities for growth, client relationship development, and technical expertise expansion. The position involves remote support, collaboration with teams, and working with IBM storage products, offering visibility across multiple organizational levels.
AECC - Virtualization Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Virtualization Engineer role supporting the Army Edge Computing Capability project, involving VMware suite deployment, Infrastructure as Code, and cybersecurity expertise. The position requires in-person work in Radford VA and emphasizes collaboration, innovation, and career growth within IBM Consulting's ecosystem.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a role in financial planning and analysis with opportunities for career growth, collaboration with clients, and leveraging technology for impactful solutions. The position emphasizes data-driven insights, process improvement, and working in a supportive environment with development opportunities.