Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Chief Analytics Office (CAO) - Senior/ Lead - Data Scientist
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Data Scientist role at IBM's Chief Analytics Office, focusing on AI and data science projects with opportunities for collaboration, technical growth, and impactful contributions.
Lead Data Engineer Python and AWS
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting highlights a Lead Data Engineer role at IBM, emphasizing innovation, collaboration, and problem-solving in cutting-edge technology. Responsibilities include designing data pipelines, working with cross-functional teams, and leveraging AWS technologies. Required skills involve SQL, Spark, Python, and cloud platforms, with preferred experience in lakehouse architecture and DevOps methodologies.
Infrastructure Specialist-Cloud Platforms
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves supporting infrastructure in key industries at IBM's delivery centers, requiring technical expertise and experience in cloud and OS administration.
SAP EAM Field Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a lead SAP consultant role at IBM Consulting, requiring expertise in SAP Enterprise Asset Management and Supply Chain Management, with emphasis on project delivery, team leadership, and technical skills. The position demands extensive implementation experience, problem-solving abilities, and strong communication skills.
Software Test Automation
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a Hardware Test Developer role at IBM involving innovative systems, elite team collaboration, and rigorous quality standards. Responsibilities include automated testing, test plan development, and working with development teams. Requirements include a bachelor's degree, technical expertise in programming languages, and experience with Agile principles.
Competitive Strategist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes IBM's Data Platform as a leading hybrid AI and data solution for enterprises, emphasizing the need for a unified and scalable platform. It outlines a strategic role focused on competitive analysis, market trends, and portfolio direction while highlighting required expertise in data governance, AI lifecycle management, and cross-functional collaboration.
Selection Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description seeks a dynamic Recruitment Specialist to manage end-to-end hiring processes, collaborate with hiring managers, and drive employer branding. The role emphasizes innovation, candidate experience, and strategic talent acquisition with required expertise in recruitment tools and methodologies.
SAP FSCM Consultant- TRM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, strategic partnerships, and professional growth opportunities. It highlights roles involving technical expertise, solution design, and impactful client outcomes across industries.
Technical Agent (Bilingual English & Spanish/French/Italian)
Company: IBM
Location: Cairo, EG
Posted Dec 09, 2025
The text describes an IBM job role emphasizing client support, technical expertise, and career growth opportunities. It outlines responsibilities including end-to-end technical support, communication tasks, and problem resolution, while highlighting required skills like bilingual fluency and teamwork. The tone is professional and forward-looking.
Quality Engineer-Test Management
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on managing SAP test programs, requiring a bachelor's degree, experience with test tools, and collaboration in a matrix team environment.
Test-Developer - Public Sector (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a job role at IBM Consulting focusing on test automation with Playwright and Cucumber, requiring expertise in TypeScript and agile methodologies. It highlights collaboration with clients and technical innovation in hybrid cloud and AI solutions.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and opportunities for professional growth. It highlights roles in strategic solution leadership, customer success, and integration technologies while outlining required and preferred qualifications.