Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Administrateur de systèmes informatiques – DB2/MQ
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
This job posting seeks a technical administrator with expertise in DB2 LUW, IBM MQ, Kafka, Linux/Unix, and Cloud Pak solutions. The role offers a secure work environment, competitive salary, flexible hours, comprehensive benefits, and professional development opportunities. Security clearances and citizenship requirements are also outlined.
Microsoft Power Platform Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a role at IBM Consulting involving technical expertise, client collaboration, and innovation in hybrid cloud and AI solutions. It outlines responsibilities like designing Power Platform solutions, leading technical teams, and managing international projects. Required skills include Power Platform development, data integration, and team leadership.
Apptio_Field Marketing Manager
Company: IBM
Location: Chiyoda, JP
Posted Dec 09, 2025
This job description outlines the role of a Field Marketing Manager at Apptio, emphasizing cultural values like openness and customer focus. The position requires experience in B2B marketing, event management, and collaboration with cross-functional teams. It highlights both required and preferred qualifications while showcasing opportunities for growth in the Japanese market.
Application Developer-Oracle Middleware
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives, career growth opportunities, and responsibilities involving software development, stakeholder collaboration, and continuous learning.
Technicien en Électronique
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's Bromont facility emphasizes employee growth, offers competitive benefits, and seeks skilled technicians for high-tech manufacturing roles with security clearances.
Entry Level Technical Support Professional
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
This job description outlines a Technical Support Professional role at Apptio, requiring advanced technical skills, customer relationship management, and collaboration with engineering teams. It emphasizes problem-solving, cloud platform expertise, and strong organizational abilities while detailing educational and technical qualifications.
Delivery Consultant, GDPS
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 09, 2025
The text describes a career opportunity at IBM Technology Expert Labs, emphasizing worldclass services, collaborative culture, and positive impact. It outlines responsibilities involving client engagements, technical expertise, and travel requirements, while highlighting growth potential and experiential learning environments.
Customer Solutions Engineer
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
IBM's entry-level software developer role offers growth opportunities, collaboration with mentors, and impactful projects. The position emphasizes technical development, automation, and cross-functional teamwork while providing exposure to enterprise challenges and industry-leading platforms.
Endpoint Security Engineer
Company: IBM
Location: Taguig City, PH
Posted Dec 09, 2025
This job description outlines the responsibilities and requirements for a Security Specialist role focusing on designing, implementing, and managing secure web gateway and cloud access security solutions. The position demands expertise in cybersecurity, integration with enterprise security controls, and collaboration with various teams to ensure secure operations. Required qualifications include a bachelor's degree, 5+ years of cybersecurity experience, and specific certifications.
Backend-developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text promotes IBM Cloud's innovative environment and opportunities for a Full Stack Developer role, emphasizing collaboration, growth, and cutting-edge technology. It highlights required skills in Go, REST APIs, and cloud-first practices, while showcasing IBM's leadership in cloud technology and end-to-end solutions.
Package Specialist-SAP SCM WMS
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving SAP solution implementation, technical expertise in warehouse management, and requirements for education and experience in SAP systems. It details responsibilities, required qualifications, and preferred skills for client-facing consulting work.
SAP Principal Functional and Solution Consultant - Manufacturing
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This text describes a senior SAP Manufacturing Consultant role requiring 12+ years of experience in SAP S4HANA implementations, expertise in defense manufacturing processes, and proficiency with SAP modules like PP, MM, and QM. The position involves solution design, compliance enablement, program delivery, and integration with CAD/PLM systems, with emphasis on operational excellence and data security.