Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Especialista em Automação de Redes - Command Center
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a role at IBM Consulting's Client Innovation Centers, focusing on network automation, collaboration with global teams, and technical expertise. It highlights opportunities for innovation, career growth, and working with cutting-edge technologies.
Senior Managing Consultant - Enterprise Strategy
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, innovation in AI and hybrid cloud solutions, and professional growth through strategic projects and industry expertise.
Quality Engineer
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
IBM seeks QA Engineers to enhance Data & AI products through software development and testing. The role involves creating automated tests, collaborating with teams, and ensuring high-quality solutions for global clients.
System Services Representative - Nashville
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This job posting describes a Systems Services Representative role in Nashville TN, requiring onsite installation/maintenance of IBM systems, technical education, and field-based travel. It outlines responsibilities, education requirements, and problem-solving skills needed for the position.
Field CTO
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This role emphasizes collaboration, innovation, and leadership in IBM's cloud solutions, offering opportunities to influence strategic directions and drive customer success through technical expertise and thought leadership.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines an HR Practitioner role at IBM Consulting, emphasizing career growth, collaboration with global clients, and opportunities for professional development. The position involves managing learning administration tasks, supporting employees, and working within a supportive culture that values innovation and long-term growth.
Product Manager
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
Turbonomic's automation platform helps IT organizations improve efficiency by ensuring optimal resource allocation and policy compliance. The company seeks product managers with expertise in cloud and DevOps to drive innovation and meet stakeholder needs through strategic execution and data-driven decisions.
MP&O Senior Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role as an SAP Defense amp Security DampS Consultant requiring expertise in implementing solutions for public sector clients, cross-functional knowledge of supply chain and finance, and experience in defense environments. It emphasizes project delivery, system integration, and collaboration between hiring teams.
Product Manager – ESG Data Platform
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job posting outlines a Product Manager role at Envizi focused on ESG data platform development. The position requires 10+ years of technical product management experience, expertise in data tools like PowerBI and SQL, and knowledge of ESG frameworks. Responsibilities include product lifecycle management, cross-functional collaboration, and delivering scalable solutions for sustainability reporting.
Software Developer FileNet
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
IBM seeks an innovative Software Developer with expertise in AI and cloud technologies to contribute to next-generation product features. The role emphasizes collaboration, problem-solving, and delivering cutting-edge solutions in a dynamic environment.
Salesforce Developer A - L2 - 4o4
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting involving technical expertise, client collaboration, and innovation in hybrid cloud and AI solutions. It emphasizes career growth, strategic partnerships, and professional development opportunities within a global environment.
Customer Success Manager - Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Customer Success Manager role at IBM focused on helping clients maximize value from IBM products, collaborating with transformative enterprises, and driving technological adoption through technical expertise and consultative skills. The position emphasizes career growth, impactful work, and a supportive team environment.