Customer Experience Jobs
1,741,802 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
AI Research Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This text describes a job opportunity at IBM's Granite Feedback Team, emphasizing collaboration on Gen AI use cases, technical expertise in software development and machine learning, and the role's impact on advancing AI for science and decision optimization. It highlights required skills, preferred qualifications, and the importance of innovation and communication in the position.
Product Owner-Salesforce Sales Cloud,Service Cloud and Certinia
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description outlines a Product Owner role focused on evolving Salesforce CRM and Certinia platforms to drive business transformation and enhance seller experiences. The position requires collaboration with cross-functional teams, strategic roadmap development, and expertise in agile methodologies. Key qualifications include 5+ years of experience in enterprise CRM environments and proficiency with Salesforce modules.
IBM Concert - Workflow Developer
Company: IBM
Location: Kochi, IN
Posted Dec 08, 2025
This role involves leading workflow development, collaborating with cross-functional teams, and leveraging technical expertise in Python and Ansible to create innovative solutions. The position emphasizes growth opportunities, professional development, and contributing to cutting-edge AI-powered cloud-native software for global customers.
Finance Business Analyst Intern - 2026
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
IBM focuses on leveraging technology to enhance industries through innovation. The role involves financial analysis, stakeholder collaboration, and data-driven insights to support business decisions.
Principal Engineer - HashiCorp Core Data
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a Principal Engineer role at IBM focusing on innovative cloud solutions, technical leadership, and strategic initiatives. The position emphasizes collaboration between IBM and HashiCorp, requiring expertise in distributed systems and a commitment to engineering excellence. It offers opportunities to shape technical direction and drive impactful projects.
Package Consultant-SAP FIN FI
Company: IBM
Location: Ahmedabad, IN
Posted Dec 08, 2025
This role involves collaborating with clients on SAP FI implementation, leading projects, and ensuring technical expertise. Requirements include 12 years of SAP experience and strong problem-solving skills.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: Pune, IN
Posted Dec 08, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and responsibilities involving SAP implementation and project leadership. It highlights the role's focus on innovation, client impact, and professional growth through strategic partnerships and technology platforms.
Sales / Business Development Manager - IBM Academic Program
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
IBM seeks a Sales Business Development Manager to drive growth of their Academic Program in India, requiring strategic planning, partner engagement, university relationships, and market analysis. The role emphasizes innovation, collaboration, and achieving sales targets in the EdTech sector.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This role involves leading teams to innovate with clients using IBM's technology, focusing on strategic solutions and collaboration. The position emphasizes career growth, partnership excellence, and resource optimization within IBM's ecosystem.
Data Engineer-Data Platforms
Company: IBM
Location: Mumbai, IN
Posted Dec 08, 2025
The role involves developing customized systems for IBM clients, requiring a bachelor's degree and Python/Spark expertise, with opportunities for global impact and career growth.
Procurement Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
The text describes a procurement role at IBM emphasizing collaborative innovation, problem-solving, and professional growth. It outlines responsibilities like managing purchase orders, reporting, and client support, while highlighting required skills such as communication, adaptability, and technical expertise in SAP/ARIBA. The tone is encouraging, focusing on opportunities to lead and make an impact.
Application Architect-SAP ADM
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This role offers opportunities to work with clients on SAP solutions, emphasizing collaboration, innovation, and professional growth through technical expertise and strategic projects.