Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Director of Revenue Operations

Company: PeopleGrove

Location: Remote

Posted Dec 06, 2025

PeopleGrove is seeking a Director of Revenue Operations to lead and optimize their revenue tech stack, including Salesloft, HubSpot, PeopleGrove, ChurnZero, Gong, and other platforms. The role is central to the company's GoToMarket success and involves implementing, maintaining, and continuously improving systems and processes that support Sales, Marketing, and Customer Success teams. The Director will collaborate cross-functionally to enhance operational efficiency, document workflows, and deliver actionable insights for data-driven decision-making.

Staff Product Manager - Trends & Insights

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

This job posting seeks a Staff Product Manager to lead agency product innovation, focusing on AI-driven solutions and cross-functional collaboration. The role requires expertise in data science, trends, and scalable product development, with emphasis on delivering actionable insights for advertisers and partners.

Senior DevOps Engineer

Company: Nuvolar

Location: Spain

Posted Dec 06, 2025

Nuvolar is a global technology consulting company specializing in Salesforce-based solutions, mobile and web application development, and training and support services. They have over 14 years of experience and a multicultural team of more than 100 professionals. Nuvolar delivers projects for complex industries such as aviation, healthcare, consumer goods, and transportation. They value international talent, diversity, flexibility, and a collaborative work environment. The company is looking for a highly skilled Senior DevOps Engineer to join their team and contribute to a pharmaceutical industry project focused on data infrastructure and deployment solutions.

Middle Software Engineer (Java)

Company: Innovecs

Location: Poland

Posted Dec 06, 2025

Innovecs, a globally recognized digital services company, highlights its achievements in industry rankings, employee engagement awards, and comprehensive employee benefits including flexible work arrangements, competitive compensation, and a supportive culture.

Product Marketing Manager

Company: Daxko

Location: Remote

Posted Dec 06, 2025

Daxko is a company that powers wellness to improve lives by providing solutions for health and wellness facilities. They are seeking a Product Marketing Manager to shape their brand presence in the fitness, health, and wellness industry. The role involves market research, strategy development, and collaboration with various teams to drive growth and elevate the company's brand.

Manager - Sales Engineering

Company: ImageTrend

Location: USA

Posted Dec 06, 2025

ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response. They are committed to innovation, client satisfaction, and providing world-class implementation and support. The Manager Sales Engineering role involves leading a team, shaping technical sales strategy, and delivering innovative solutions to drive revenue growth.

Sr. SDET

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

The job posting is for a Senior Software Development Engineer in Test (SDET) to lead quality engineering for a rapidly growing global platform. The role involves architecting and implementing automation frameworks, driving cross-functional quality initiatives, modernizing test platforms, identifying quality gaps, mentoring engineers, and leading test strategy planning. The ideal candidate should have experience in test automation, programming languages, test frameworks, CICD tooling, and leading quality initiatives across an organization.

Sr. Machine Learning Engineer - Computer Vision

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

Pinterest Labs focuses on applied ML research and development, including core computer vision, multimodal representation learning, and generative modeling. The visual modeling team in Labs develops Pinterest Canvas, a foundation text-to-image model for visualization, inpainting, and outpainting products. The role involves prototyping new model architectures, reading research papers, collecting visual training data, publishing work, and mentoring junior researchers.

Director of Data Science - Ads Delivery & Performance

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

Pinterest Ads Delivery & Performance is redefining digital ad delivery by challenging assumptions to protect the Pinner experience and grow durable revenue. The role involves setting strategy, establishing measurement frameworks, and scaling a high-impact data science organization to build next-generation advertising products and systems.

Marketing Lead - Experiences & Services

Company: Airbnb

Location: USA

Posted Dec 06, 2025

The role is for a Marketing Lead at Airbnb who will work with cross-functional teams to develop strategic marketing plans. The ideal candidate has extensive experience in brand strategy, product design, and creative engineering. They will lead the development of integrated marketing plans, creative briefs, and presentations, and partner with various teams to introduce new products to audiences.

Business Development Lead - GenAI Partnerships

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

The Business Development team at Pinterest is responsible for developing partner strategy and managing partnerships critical for growth. The Business Development Lead for Generative AI Partnerships will source, evaluate, and manage partnerships with technology platform companies to drive growth and engagement on Pinterest. The role requires a strategic, analytical, and experienced professional comfortable navigating the evolving technology landscape.

Staff Data Scientist - Curation Ecosystem

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

Pinterest is a leading visual search and discovery platform with over 500 million monthly active users. The company focuses on curation to help users create a life they love by discovering and curating their own taste. The role of a Staff Data Scientist involves developing methods and models to understand why certain content is promoted or not for a Pinner, working on innovative product bets, and collaborating with cross-functional teams to drive product innovation.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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