Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Senior Full Stack Engineer - Developer API, Poe

Company: Quora

Location: USA

Posted Dec 06, 2025

Quora is a remote-first company with a mission to grow collective intelligence through its platforms Quora and Poe. The company is seeking a Senior Full Stack Engineer to work on the Poe product, building features for the Developer API and enabling third-party developers. The role involves collaborating with cross-functional teams, rapid prototyping, and implementing new product features.

Associate Digital Analytics Specialist

Company: Typeform

Location: Spain

Posted Dec 06, 2025

The role is for an Associate Digital Analytics Specialist to join the Data Tracking team. The role involves contributing to tracking plans, maintaining data standards, translating business needs into tracking specifications, managing key tools, and facilitating integration with engineering teams. The ideal candidate has a foundation in digital data, familiarity with the tech stack, experience tracking impact, understanding of user journeys, and a collaborative mindset.

Finance and Systems Data Lead

Company: Incode Technologies

Location: USA

Posted Dec 06, 2025

Incode is a Series B unicorn with a $125B valuation that provides AI-powered identity verification solutions to leading banks, fintechs, marketplaces, and governments. They are seeking an experienced NetSuite Senior Consultant/Administrator to lead the support, optimization, and expansion of their global ERP platform. The role involves defining a category-defining narrative, developing go-to-market strategies, competitive intelligence, content creation, full-funnel enablement, voice of customer insights, metrics tracking, and team leadership.

Expert Data Platform Engineer

Company: Typeform

Location: Germany,Ireland,Netherlands,Portugal,Spain,UK

Posted Dec 06, 2025

The role is for an Expert Data Platform Engineer to lead the data platform and tracking teams at Typeform. The position involves shaping the next-generation data and AI platform architecture, introducing modern governance, and owning mission-critical components that power Typeform's AI strategy. The role requires technical leadership, architecture design, platform ownership, optimization, governance, mentorship, and cross-team collaboration.

Project Associate

Company: Array

Location: USA

Posted Dec 06, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs launch consumer products faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. Array is a remote-first company focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Staff Software Engineer - Developer Productivity

Company: Stripe

Location: USA

Posted Dec 06, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Code team operates at the foundation of Stripe's engineering velocity, providing tools and services for code management. They are currently evolving their infrastructure to handle a massive monorepo and are building custom solutions for Git scalability, developer experience, and distributed systems.

Manager - Solutions Engineering

Company: HubSpot

Location: USA

Posted Dec 06, 2025

The role is for a Manager of Solutions Engineering to lead a team of SEs, drive technical win motion, and ensure customer value. The ideal candidate should have leadership experience, SE background, and a data-driven mindset. Key responsibilities include team management, deal strategy, process ownership, and cross-functional collaboration.

Analytics Engineer

Company: Hightouch

Location: USA

Posted Dec 06, 2025

The job posting is for an Analytics Engineer role that involves working with various business teams to develop data models and systems that drive business value. The role requires strong SQL skills, experience with cloud data warehouses and dbt, and the ability to communicate effectively with both technical and non-technical audiences. The company offers a competitive salary range of $160k-$180k per year and meaningful equity compensation.

AI Software Engineer I

Company: Daxko

Location: USA

Posted Dec 06, 2025

Daxko is seeking an AI engineer to build core features and pipelines for their AI platform. The role involves working on retrieval, embeddings, model integrations, and production-grade AI services. The ideal candidate should have experience with AI/ML frameworks, embeddings, vector databases, and cloud environments.

Copywriter - Breakout Prop

Company: Kraken

Location: USA

Posted Dec 06, 2025

Kraken promotes crypto adoption through innovation and security, seeking a Copywriter to shape brand messaging and drive growth. The role involves crafting content across platforms while aligning with crypto values and mission-driven goals.

Strategic Community Specialist

Company: Reddit

Location: UK

Posted Dec 06, 2025

This job description outlines a strategic role in community management, focusing on growth in the UK market. Responsibilities include building local communities, iterating on growth strategies, and collaborating cross-functionally. It highlights opportunities to influence global expansion and work with key teams.

Manager - Customer Success Engineer

Company: Hightouch

Location: USA

Posted Dec 06, 2025

The role involves leading a team of Customer Success Engineers to quickly remove customer blockers, improve experiences, and provide technical support throughout the customer journey. The ideal candidate should have 3-5 years of people management experience, strong technical understanding, and excellent communication skills. The company offers a competitive salary range of $130,000-$160,000 USD per year.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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