Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Package Consultant-SAP FIN FI
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP FI, leading projects, conducting testing, and providing technical expertise. A bachelor's degree is required, with a master's degree preferred. 8 years of SAP functional experience, specializing in SAP FI modules, is required, along with experience in gathering business requirements, designing solutions, and testing.
UX Designer Intern (8 months)
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
The text is a job description for a UX Designer position at IBM Developer Skills Network. It highlights the company's focus on design, innovation, and continuous learning. The role involves designing and developing web and graphical user interfaces, creating mockups and layouts, and working with various tools and technologies. The position is an 8-month work term starting in January or September 2026, and requires enrollment in full-time studies at a postsecondary institution.
金融業界向け コンサルタント
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working on challenging projects, and continuous learning and development. It emphasizes the importance of curiosity, problem-solving skills, and the ability to work across different disciplines and industries.
Package Consultant-Oracle Cloud CX
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on implementing and enhancing Oracle CPQ cloud functionalities. It requires a Bachelors or Masters degree and strong technical expertise in Oracle CPQ, BMLCCS, jQuery, XML, configuration, commerce integration, and document design. Preferred experience includes Oracle CPQ certification and strong analytical skills.
Managing Consultant - SAP S/4HANA MM (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a role at IBM Consulting where the individual will work closely with clients worldwide to improve their hybrid cloud and AI journey. The role involves consulting on strategy, business processes, requirements analysis, solution design, and IT implementation, with a focus on SAP S4HANA Logistics. The position requires at least 3 years of experience in SAP S4HANA process consulting and knowledge of SAP industry solutions for the public sector.
Application Developer-Oracle eBS
Company: IBM
Location: Gurgaon, IN
Posted Dec 05, 2025
This role involves collaborating with global clients to develop hybrid cloud and AI solutions, requiring technical expertise in Agile, DevOps, and data migration, with opportunities for professional growth through mentorship and training programs.
SAP Consultant-HANA & CFIN (Central Finance)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting long-term relationships with clients, collaboration across industries, and the use of hybrid cloud and AI technologies. It emphasizes the importance of curiosity, continuous learning, and the opportunity to work on strategic SAP solutions.
SOC Platform Engineer L3 - Mumbai
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
This role involves collaborating with global clients on security projects, requiring expertise in SIEMs and incident response. It emphasizes career growth, technical skills, and problem-solving in a dynamic environment.
Oracle ERP Cloud Project Manager
Company: IBM
Location: BANGKOK, TH
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on managing complex Oracle Cloud and SaaS project engagements. It outlines the required education, technical expertise, and preferred experience for the role, emphasizing the importance of project management skills, communication abilities, and familiarity with full life cycle project delivery methodology.
Associate Application Consultant-AWS Cloud
Company: IBM
Location: BANGKOK, TH
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Associates work with visionaries across industries to improve hybrid cloud and AI journeys. The role involves assisting clients in selecting, implementing, and supporting applications, with a focus on professional development and continuous learning.
Software Developer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM is seeking Software Development Engineers to work on cutting-edge storage products. The role involves developing, testing, and supporting hardware, firmware, and software. Required skills include knowledge of Linux, software development methodologies, and programming languages like Python and Bash. Preferred experience includes proficiency in Python, storage concepts, and CICD tools.
Data Scientist - Artificial Intelligence
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, collaborating with team members to understand data-driven challenges, maintaining focus on learning and quality, supporting analysis and resolution of data inconsistencies, assisting in developing machine learning models, contributing to data preprocessing and exploratory data analysis, and documenting technical requirements. The position requires a Bachelors Degree, at least 2 years of experience as a data scientist with AI-related projects, familiarity with machine learning concepts, statistical modeling techniques, basic programming skills in SQL, Python, or R, and eagerness to learn and support technical teams.