Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Package Consultant-SuccessFactors Payroll
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job posting describes a career opportunity at IBM Consulting, focusing on SAP tools, cloud platform integration, and Microsoft Office skills. The role requires a bachelor's degree, 10 years of payroll experience, and SAP certification. The company emphasizes long-term relationships, collaboration, and innovation with clients worldwide.
(2026 Campus Hire) Associate Data Engineer | Apply by Jan. 2, 2026
Company: IBM
Location: Taipei, TW
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting as an Associate Data Engineer. The role involves working with data to uncover insights, collaborating with diverse teams, and implementing data management systems. It requires skills in programming, ETL tools, and cloud platforms. The position offers a chance to work on predictive modeling and analytical solutions.
Accounts Payable Specialist-Chinese Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 05, 2025
The text describes the role and responsibilities of a position at IBM, which involves assisting with invoice scanning, data entry, error resolution, and processing invoice payments. The role requires a bachelor's degree, proficiency in English and Chinese, experience in invoice handling and tax validation, and strong Microsoft Office and analytical skills. The position also involves participating in Agile ceremonies, using team collaboration tools, and maintaining strong working relationships with stakeholders.
Product Manager Intern Poughkeepsie New York 2026
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
Product Managers at IBM play a crucial role in developing AI-powered solutions by collaborating with cross-functional teams, defining product strategy, and ensuring ethical AI practices. They require strong product management skills, understanding of AI/ML concepts, and experience with Agile methodologies.
Delivery Manager, Finance & Accounting
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 05, 2025
The role is for a Delivery Manager with expertise in Finance & Accounting to lead operations for US-based B2C clients. The position requires strong leadership, team management, and experience in Record to Report processes. Key responsibilities include overseeing financial reporting, accounting processes, process improvements, compliance, and collaboration with cross-functional teams.
Senior Manager - Compensation & Benefits
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The Compensation & Benefits CampB Specialist role involves supporting global compensation and benefits operations through data management, analysis, process execution, and stakeholder coordination. The role requires a Bachelor's degree, 6-8 years of experience in compensation and benefits operations, strong understanding of compensation structures and benefits administration, proficiency in Excel and HR tools, and good communication skills to support global teams.
SAP BW/4 HANA Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity in SAP project and service management, highlighting the combination of strong organizational skills with deep knowledge of SAP solutions and IT governance. The role involves working in a dynamic environment, collaborating with diverse teams, and driving transformation projects to enhance service delivery and capture new market share.
Talent COC, Client Zero Associate
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This text describes a senior HR transformation role at IBM Consulting, focusing on AI-driven HR strategies, client collaboration, and leading transformative projects. It emphasizes strategic thinking, innovation, and mentoring within a tech-forward environment.
Senior SDET
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 05, 2025
This text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, career growth opportunities, and technical expertise in software testing. It highlights a supportive culture, agile work environments, and required skills in automation tools and cloud technologies.
Package Consultant-SAP BTP
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a senior SAP Consultant, you will provide client-facing solutions, work on strategic SAP solution focus, and deliver comprehensive solutions leveraging SAP and latest technologies.
Package Consultant-Oracle SCM Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with clients globally, deliver technical expertise, and develop innovative solutions. It emphasizes the importance of collaboration, problem-solving, and delivering solutions that meet client requirements.
Graduate Software Engineer
Company: IBM
Location: Hursley, GB
Posted Dec 05, 2025
The text is a job description for a Graduate Software Engineer position at IBM's FlashSystem team in Hursley. The role involves developing software for high-performance, resilient, and intelligent storage solutions. The team values diversity, inclusion, and collaboration. The position requires a passion for software engineering, problem-solving skills, and effective communication.