Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Alliances & Channels Sales Strategy & Operations Business Partner
Company: Stripe
Location: USA
Posted Dec 04, 2025
Stripe seeks an analytical lead to drive growth through strategic insights and operational efficiency, emphasizing collaboration and data-driven decisions.
Director of Machine Learning - Safety & Mods
Company: Reddit
Location: USA
Posted Dec 04, 2025
Reddit is seeking a Director of Machine Learning to lead safety initiatives with remote flexibility, focusing on AI-driven solutions for community protection and scalable ML systems. The role emphasizes innovation, ethical AI practices, and collaboration across teams to ensure a safe and positive user experience.
Technical Engagement Manager II
Company: Bugcrowd
Location: Australia
Posted Dec 04, 2025
This job posting seeks a Technical Engagement Manager II to oversee technical onboarding and implementation of Bugcrowd's security programs. Responsibilities include customer collaboration, program configuration, cross-functional teamwork, and maintaining expertise in security methodologies. The role requires 4+ years of technical experience with pentesting and bug bounty programs, along with strong communication and project management skills.
Senior Clinical Data Manager
Company: eClinical Solutions
Location: USA
Posted Dec 04, 2025
eClinical Solutions is a company that provides data services and the elluminate Clinical Data Cloud to accelerate clinical development initiatives for life sciences organizations. They offer a centralized location for data access and advanced analytics to help clients make smarter, faster business decisions. The company is committed to driving innovation in clinical trials through a better approach to data management and analytics. They are looking for a Senior Clinical Data Manager to oversee and manage clinical trial databases, ensuring proper planning and timely completion of high-quality deliverables.
Customer Service Representative - Clinical
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 04, 2025
American Specialty Health Incorporated is seeking a Customer Service Representative to join their Customer Service Clinical department. The role involves answering calls from providers, members, and health plans to assist with various topics such as benefit information and problem resolution. The position is remote and requires a stable internet connection.
Senior Sales Manager
Company: Cendyn
Location: USA
Posted Dec 04, 2025
Cendyn is seeking a Senior Sales Manager for the Eastern Region who is results-driven, experienced in SaaS sales, highly organized, and passionate about the hotel industry. The role involves developing and executing a territory sales plan, identifying potential customers, cold calling, lead generation, analyzing market data, and building strong relationships with key stakeholders. The ideal candidate has a proven track record of sales performance, strong analytical and communication skills, and the ability to work in a fast-paced environment.
Sr. Analyst - CRM
Company: MyFitnessPal
Location: USA
Posted Dec 04, 2025
This job posting highlights a Sr Analyst role at MyFitnessPal focused on driving business growth through data analytics, product experimentation, and collaboration with cross-functional teams. The position emphasizes impactful work on user retention, data-driven decisionmaking, and contributing to the company's mission of promoting healthy habits. It also outlines competitive compensation and comprehensive employee benefits.
Global Corporate Sales Director
Company: Cendyn
Location: USA
Posted Dec 04, 2025
The Global Corporate Sales Director is responsible for driving sales and strategic growth of Cendyn's relationships with top global Corporate TMC and Consortia demand partners. The role focuses on building strong relationships, identifying new opportunities, and collaborating with internal teams to maximize revenue and customer success.
Senior Product Manager I - AI Agent Quality
Company: HubSpot
Location: USA
Posted Dec 04, 2025
The role is a Senior Product Manager position at HubSpot, focusing on AI Agent Quality. The responsibilities include owning strategy, implementing evaluation frameworks, defining metrics, delivering customer-facing tools, and partnering with MLOps and AI Foundations teams. The ideal candidate should have experience with AIML technologies, leading cross-functional teams, and strong business acumen.
Enrollment Representative
Company: Coursera
Location: India
Posted Dec 04, 2025
This job description outlines a remote Enrollment Counselor role at Coursera, focusing on recruiting students for online degree programs. Responsibilities include engaging potential learners, providing program information, converting leads to enrollments, managing CRM systems, and meeting enrollment targets. Qualifications require a bachelor's degree, strong communication skills, sales acumen, and familiarity with EdTech. The role emphasizes professionalism, teamwork, and flexibility to accommodate global time zones.
Regional Sales Director - Growth
Company: Grafana Labs
Location: Spain
Posted Dec 04, 2025
Grafana Labs seeks a Regional Sales Director to lead growth in Southern Europe and emerging markets. The role involves team development, revenue growth, and strategic partnerships. Compensation includes a competitive OTE and RSUs.
Senior Statistical Programmer
Company: eClinical Solutions
Location: USA
Posted Dec 04, 2025
eClinical Solutions is a company that provides data services and the elluminate Clinical Data Cloud to help life sciences organizations accelerate clinical development initiatives. They offer a centralized location for data access, advanced analytics, and a better approach to data management and analytics. The company is committed to driving innovation in clinical trials and provides a fast-growing, inclusive culture that values diversity and continuous improvement.