Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Privileged Access Management (PAM) Engineer

Company: GuidePoint Security

Location: USA

Posted Dec 04, 2025

This job posting highlights a remote PAM Engineer role with opportunities for growth, collaboration with industry leaders, and a supportive work environment emphasizing mentorship, flexible time off, and career development. The position requires expertise in privileged access management and offers involvement in large-scale implementations.

(Senior) Corporate Counsel

Company: Welltech

Location: Cyprus,Poland,Spain,Ukraine

Posted Dec 04, 2025

Welltech promotes its mission to empower users with wellness solutions, highlighting global reach and impact. The company seeks a legal professional for international expansion, emphasizing collaboration and growth opportunities.

Chief of Staff

Company: Qualia

Location: USA

Posted Dec 04, 2025

Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. They offer SMB and Enterprise products that bring together users from across the real estate ecosystem onto a single shared digital closing platform. The company is seeking a Chief of Staff to support the CEO and manage day-to-day operations, while providing exposure to every part of the business.

Senior Specialist - Premium Support (Italian)

Company: Airbnb

Location: Canada

Posted Dec 04, 2025

This job description outlines a Senior Specialist Premium Support role at Airbnb, emphasizing exceptional customer service, flexibility, and high standards. The position requires strong communication skills, problem-solving abilities, and the capacity to handle complex cases. The company highlights its commitment to inclusion and offers remote work opportunities with potential on-site requirements.

Director of Demand Generation

Company: Avive

Location: USA

Posted Dec 04, 2025

Avive Solutions Inc. is a mission-driven company developing advanced AED technology to combat sudden cardiac arrest. They seek a strategic Director of Demand Generation to drive growth in key sectors.

Senior CRM Manager

Company: Welltech

Location: Spain

Posted Dec 04, 2025

Welltech, a global wellness company with 255M users, empowers millions through innovative apps. They seek a Senior CRM Manager to drive subscription growth and lifecycle campaigns.

Content Activation Lead

Company: Stripe

Location: Remote

Posted Dec 04, 2025

Stripe seeks a Content Activation Lead to drive global content strategy, ensuring effective distribution and measurement across channels. The role involves creating derivative content, experimenting with storytelling, and collaborating with cross-functional teams to scale impact.

PAM Technical Architect - Professional Services

Company: Saviynt

Location: Remote

Posted Dec 04, 2025

Saviynt's AI-powered identity platform enhances security and operational efficiency. They seek a technical architect to lead PAM implementations, offering competitive salaries and a positive work environment. The role involves mentoring, solution design, and ensuring customer success through trusted advisory services.

Senior Employee Relations Business Partner

Company: Dropbox

Location: USA

Posted Dec 04, 2025

This job description outlines a Senior Employee Relations Business Partner role at Dropbox, emphasizing strategic guidance on complex investigations, policy interpretation, and fostering a positive employee relations environment. The position requires collaboration with legal teams, data-driven decision-making, and maintaining confidentiality while upholding organizational values.

Technical Support Engineer

Company: Pipe17

Location: Remote

Posted Dec 04, 2025

This job description outlines a Technical Support role requiring problem-solving skills, AI fluency, and experience with ecommerce platforms. Candidates must demonstrate empathy, strong written communication, and the ability to handle complex technical issues. The position involves troubleshooting, documentation, and collaboration with both customers and developers, with opportunities for growth and process improvement.

Android Developer

Company: Xapo Bank

Location: Remote

Posted Dec 04, 2025

Xapo is seeking an enthusiastic Android Developer to join their mobile-first team. The role involves building features, collaborating with cross-functional teams, and working with modern Android technologies like Kotlin, Jetpack Compose, and Coroutines. The company values clean architecture, code quality, and continuous learning.

Frontend Product Software Engineer - Growth Lifecycle

Company: Dropbox

Location: USA

Posted Dec 04, 2025

This job description outlines the role of a Product Engineer at Dropbox, focusing on growth lifecycle initiatives, cross-functional collaboration, and technical responsibilities. It details requirements, preferred qualifications, and compensation across different US zones.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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