Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role of an Associate Software Developer at IBM involves working in a Client Innovation Center, collaborating with diverse teams, implementing predictive models, designing enterprise search applications, and building data integration programs. The position requires a Bachelor's degree, expertise in Azure Databricks, Python, SQL, and Azure DevOps, and strong communication skills.
Enterprise Intel and Crisis Analyst
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role focused on expanding crisis management operations across an enterprise, improving capabilities, and applying AI to enhance efficiency. It requires strong leadership, communication, and decision-making skills, along with experience in crisis management and understanding of regional dynamics.
Business Transformation Consultant - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
This job description outlines a role in IBM Consulting, focusing on client collaboration, technology innovation, and project management. It highlights required skills and responsibilities, emphasizing strategic impact and technical expertise.
Senior Managing SAP Consultant - HANA FI FSCM (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights IBM Consulting's focus on long-term client partnerships, innovation in hybrid cloud and AI solutions, and career development opportunities. It emphasizes collaboration with global clients, technical expertise in SAP systems, and professional growth through training and mentorship programs.
IBM Innovation Studio Manager
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Japan is looking for an experienced studio leader to join their marketing communications and CSR team. The role involves developing and executing a studio strategy to drive brand awareness, generate leads, and achieve business goals. The ideal candidate should have a marketing degree, 5+ years of sales or consulting experience, and 5+ years of people management experience. Strong leadership, strategic planning, innovative thinking, and excellent communication skills are required.
Genesys Consultant and Team Lead
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on delivery leadership, solution architecture, client management, requirements design, cross-functional team coordination, contact center platform expertise, and continuous improvement. It highlights the role's responsibilities, required education, technical expertise, and preferred experience in contact center transformation programs and Genesys Cloud CX solutions.
2026 Intern: IBM Quantum Research Scientist
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research is a team dedicated to inventing the future of computing technology. They focus on quantum computing research, including superconducting qubits, quantum control, error correction, algorithms, machine learning, and compilers. The company collaborates with Fortune 500 companies, academic institutions, and the open-source Qiskit community to advance quantum computing technology and make it broadly usable and accessible.
Senior SAP SCM APO
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on SAP APO Senior Consultant role. It highlights the importance of long-term client relationships, collaboration, and technical expertise in supply chain processes. The role involves working in Client Innovation Centers and Delivery Centers, driving innovation and adoption of new technology.
Application Developer-RDBMS
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on the role of an Application Developer. It highlights the importance of teamwork, communication, and collaboration skills. The role involves translating system requirements into design and development, working in an agile environment, and collaborating with clients globally. The position requires a Bachelor's degree, strong knowledge of database design and development using PL/SQL, proficiency with Oracle databases, and experience in SQL tuning and optimization.
Data Scientist (m/w/d) mit guten Deutschkenntnissen
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Data Scientists at IBM work on solving business problems using leading-edge tools and technologies, with a focus on data analysis, model development, and communication of results to both technical and non-technical audiences.
Package Specialist-SAP Basis
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
This job description outlines a role in IBM Consulting's SAP BASIS Administration team, focusing on HANA implementations, migrations, and cloud integration. The position requires 6+ years of experience with SAP systems, collaboration with global teams, and expertise in Fiori setup and cloud platforms.
Application Developer-AWS Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives. The position involves comprehensive feature development, stakeholder collaboration, and continuous learning. Required skills include expertise in programming languages and container-based solutions, with preferred experience in distributed systems and development lifecycle tools.