Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
SAP HR Functional Consultant
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
The job posting is for a Mid-Level SAP HR Consultant to support and enhance the SAP Human Resources landscape. The role involves configuring and supporting SAP HR modules related to core Hire-to-Retire functions, collaborating with HR, Talent, and Finance teams, and ensuring accurate data integration. The candidate must be willing to relocate to Buffalo, NY.
Project Manager-SAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
IBM Consulting seeks skilled consultants with SAP expertise for project management roles. The position requires 12+ years of experience, PMP certification, and experience managing end-to-end S4HANA Greenfield migration projects. The role involves leading teams, managing risks, and working with Indian clients.
Collections Professional
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for an Accounts Receivable Collections Specialist role at IBM Consulting. The role involves handling various transactional tasks related to customer master data, credit management, billing, invoicing, and dispute management. The ideal candidate should have a bachelor's degree in a relevant field, experience in account receivable processes, and knowledge of finance concepts and accounting software. Strong problem-solving, communication, and organizational skills are required.
SAP Principal Solution Architect
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text describes a highly experienced SAP S4HANA Principal Solution Architect role in the Defence and Aerospace industry. The architect will lead end-to-end solution architecture, own the SAP S4HANA solution blueprint, ensure compliance with defence regulations, drive integration with various systems, and provide strategic thought leadership on leveraging SAP technologies.
Consultant SAP BCM / SAP HANA FIN FSCM
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on long-term client relationships, collaboration, and innovation. The role involves working with SAP Accelerate delivery methodology, automating financial payments, and configuring workflows. The position requires a bachelor's degree, functional and technical skills, and experience in SAP S/4HANA implementation projects.
Internship: SAP Consultant in Monterrey, Mexico
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The SAP Consulting Internship Program provides practical skills and development opportunities for students pursuing careers in SAP Consulting.
Linux Development Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes the role and responsibilities of a Linux Development Manager at IBM's Linux Technology Centre. The position involves product development, team management, collaboration with product teams, and providing technical direction. The role requires extensive experience in systems software development, leadership skills, and expertise in Linux development and open source communities.
Senior Business Analyst – Financial Services
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek a Senior Business Analyst with financial services experience to lead analysis and documentation of business requirements, collaborate with stakeholders, and ensure solutions meet financial regulations.
Data Engineer-Data Platforms-AWS
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver deep technical and industry expertise to clients worldwide. The Data Engineer will develop, maintain, evaluate, and test big data solutions using Spark Framework with Python or Scala on Hadoop and AWS Cloud Data Platform. The role requires experience in building data pipelines, processing data with Spark, developing efficient software code, and working with Hadoop and AWS ecosystem components.
SAP BW/4HANA Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to advance hybrid cloud and AI solutions. The role involves analyzing client requirements, configuring SAP modules, testing solutions, documenting processes, and providing post-implementation support. Preferred qualifications include a bachelor's degree, experience in SAP Business Intelligence projects, and knowledge of SAP BW4HANA and related technologies.
Solution Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Maximo Solution Architect. The position involves leading enterprise architecture projects, collaborating with federal clients, and optimizing system performance. The role requires extensive experience in enterprise architecture, Maximo implementations, and stakeholder engagement.
Senior Business Analyst - Financial Services
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using latest technology platforms. The company values curiosity, continuous learning, diversity, and inclusion. They provide training, promotion opportunities, feedback, and benefits like flexible working, sabbaticals, and pension plans.