Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Package Consultant-Oracle ERP Financials
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role's responsibilities, required education and experience, and preferred skills. It emphasizes the importance of innovative team leadership, collaboration, and resource optimization in driving success for clients and the company.
SAP Principal Solution Architect - Human Capital Management and SuccessFactors
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text describes the role and responsibilities of an SAP Human Resources Solution Architect, who is responsible for designing, optimizing, and implementing comprehensive HR solutions using SAP SuccessFactors and SAP S/4HANA HR. The role involves strategic roadmap definition, solution design, business partnership, implementation oversight, performance scalability, security, and leadership mentorship.
Application Developer-Microsoft .NET Stack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on software development using Microsoft technologies. It highlights the role's responsibilities, required education, and technical expertise. The position involves collaborating with clients globally to improve hybrid cloud and AI solutions.
Senior UX/UI Tooling Lead & Architect
Company: IBM
Location: Dublin, IE
Posted Dec 04, 2025
The text is a job description for a Senior UI/UX Tech Lead and Architect position at IBM Software. The role involves leading the development of IDE plugins, designing real-time dashboards, and managing a team of frontend developers. The position requires a Master's degree, 5+ years of experience with TypeScript and React, and expertise in architecting IDE plugins, data visualization, and developer workflows.
Oracle Cloud Manufacturing and Costing Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on leading the implementation and optimization of Oracle Manufacturing and Costing module for clients. It highlights collaboration with cross-functional teams, providing expert guidance, and staying updated with the latest developments in Oracle solutions.
Package Consultant-Workday Data Conversion
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves serving as a client-facing practitioner, building and automating solutions, and ensuring they meet client specifications. Required qualifications include a bachelor's degree, Workday HCM Consultant certification, and experience in end-to-end implementations of HR modules.
Data Consultant-Data Governance
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires experience with data quality tools, data management software, and data visualization tools like Tableau. Excellent communication and problem-solving skills are needed, along with a thorough understanding of SQL and data governance.
Security & Compliance Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The job posting is for a Security & Compliance Engineer to join the Cloud Platform Development team in Budapest. The role involves designing and implementing automated solutions for security and compliance activities, collaborating with development teams, conducting risk assessments, and maintaining security policies. The ideal candidate should have a bachelor's degree in a related field, 3+ years of experience in security engineering or compliance automation, strong programming/scripting skills, and familiarity with cloud platforms and DevSecOps principles.
サプライチェーンコンサルタント
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text discusses IBM's role as a leading company in cloud platforms and cognitive solutions. It highlights their experience, global presence, and use of AI platform Watson to build industry-based solutions. The text also mentions the shift from traditional business models to new ones, focusing on resilience and sustainability. It emphasizes the importance of data-driven operations, supply chain management, and the use of advanced technologies like IoT, Cloud, and AI. The required skills include consulting experience, project management, and technical expertise in various areas.
Digital Transformation Internship – AI & Apptio Tools
Company: IBM
Location: Armonk, US
Posted Dec 04, 2025
The IBM CIO Office is seeking an intern to support Technology Business Management (TBM) initiatives through Apptio implementation and AI agent development. The role involves assisting with Apptio module implementation, data integration, and AI agent design to automate TBM workflows and improve stakeholder engagement.
Consultant Manager Transformation - SAP Public Cloud Finance IBM France H/F
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a Transformation Consultant role at IBM Consulting, focusing on guiding organizations through the transition of their financial operations to SAP-based public cloud platforms. The role involves assessment, strategy development, solution design, implementation, cost optimization, project leadership, change management, and continuous improvement. The position requires a blend of financial acumen, SAP expertise, and public cloud knowledge.
Automation Test Specialist - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centres Delivery Centres, delivering technical and industry expertise to clients worldwide. It emphasizes long-term relationships, collaboration, and a culture of evolution and empathy. The role requires designing and maintaining automated test scripts, collaborating with cross-functional teams, and participating in Agile development methodologies.