Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Application Developer-Experience Front End

Company: IBM

Location: Pune, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting as a Front End React developer. The role involves working with the latest tools and technologies, building new features, enhancing existing ones, and supporting development in an agile environment. Strong technical skills in HTML, CSS, JavaScript, and React JS are required, while knowledge of TypeScript, MFEs, and problem-solving skills are preferred.

Application Developer-Experience Front End

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on developing and maintaining a React JS frontend for a Drupal-powered portal. The role involves working closely with backend developers, QA engineers, and participating in Agile ceremonies. Required skills include 8+ years of frontend development experience with React JS, knowledge of JavaScript, TypeScript, HTML5, CSS3, and modern frontend frameworks. Preferred skills include experience with Git, Azure DevOps, Jira, and frontend testing libraries.

Application Developer-Adobe Experience Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves developing scalable, highly available systems using Adobe Experience Manager and other technologies. Required skills include experience with AEM, Java, and web technologies.

Application Developer-Adobe Experience Manager

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an Application Developer specializing in Adobe Experience Manager (AEM). The role involves designing, developing, and implementing AEM-based solutions to meet business requirements, leveraging technical expertise in AEM, Java, JavaScript, and HTML to enhance user experiences and drive digital transformation initiatives.

Executive Content Strategist

Company: Qualia

Location: Remote

Posted Dec 03, 2025

Qualia is a leading B2B real estate technology company that provides a shared digital closing platform for homebuyers, sellers, lenders, title and escrow agents, and real estate agents. They are seeking an Executive Content Strategist to amplify their thought leadership across social platforms and drive market positioning by transforming data insights into compelling social content.

Functional Medicine Physician (MD or DO)

Company: Everlywell

Location: Remote

Posted Dec 03, 2025

Everly Health is a company dedicated to transforming lives through modern diagnostics-driven care. They are seeking a board-certified physician with functional medicine training to provide telehealth consultations and develop personalized treatment plans. The ideal candidate should have experience in integrative and holistic medicine and be comfortable with telehealth platforms.

Application Developer-Experience Front End

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This text describes a career in IBM Consulting, emphasizing global client collaboration, hybrid cloud and AI innovation, and the role's focus on technical expertise, teamwork, and communication skills. It outlines requirements for a Frontend Web Developer position with specific technical proficiencies and preferred experiences.

Application Developer-Adobe Experience Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and implementation of solutions using technologies like Adobe Experience Manager, GraphQL, and React/Angular.

Telehealth MD with Multi-state Licensure

Company: Everlywell

Location: Remote

Posted Dec 03, 2025

Everlywell focuses on transforming healthcare through innovative diagnostics and telehealth, offering accessible care and expanding access via a nationwide network. They seek board-certified physicians for telehealth roles.

Application Developer-Experience Front End

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This text describes a Front End React developer role at IBM Consulting, highlighting opportunities to work on advanced technologies, collaborate with global clients, and contribute to innovative projects in a supportive ecosystem.

Application Developer-Experience Front End

Company: IBM

Location: Pune, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the collaborative work environment, global client relationships, and focus on hybrid cloud and AI. It outlines the required and preferred qualifications, including technical skills in frontend web development, React Native, NodeJS, and API development.

Application Developer-Experience Front End

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions. It highlights the role of a Software Developer, emphasizing collaboration, continuous learning, and technical expertise in frontend web development, React Native, NodeJS, and API integration.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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