Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Graphic Designer

Company: KillerSpots Agency

Location: Remote

Posted Dec 03, 2025

The Killerspots Agency is seeking a talented part-time graphic designer to join their dynamic team. The role involves creating visually stunning designs for digital and print media, collaborating with the marketing team, and staying updated on industry trends. The position requires proficiency in Adobe Creative Suite, experience in web design, and a strong portfolio showcasing graphic design work across various mediums.

Principal Product Manager - Agentic AI

Company: Blackbaud

Location: Remote

Posted Dec 03, 2025

Blackbaud is seeking an experienced Principal Product Manager to lead the launch and scaling of their new agentic Artificial Intelligence solutions. The role involves driving product development, shaping the roadmap, engaging with customers, and collaborating with cross-functional teams. The ideal candidate will have 8+ years of product management experience, success in launching 0to1 products, and a passion for social impact.

Certinia OIM/SCM Solutions Architect (Strong Business Analysis Skills)

Company: M&S Consulting

Location: Remote

Posted Dec 03, 2025

MampS Consulting emphasizes its mission of creating effective teams and delivering innovative solutions to enterprises. The company highlights its commitment to client success, employee care, and long-term growth. They are seeking a skilled Certinia OIMSCM Solutions Architect with expertise in business analysis and agile methodologies, while promoting diversity and equal opportunity in hiring.

System Architect - QA and Automation

Company: Hammerspace

Location: Remote

Posted Dec 03, 2025

This text describes a QA System Architect role emphasizing strategic leadership, scalable QA strategies, test automation, and team collaboration. It highlights technical expertise requirements and leadership experience while promoting a quality-driven culture in a fast-paced startup environment.

Appeals Coordinator II

Company: MedReview

Location: Remote

Posted Dec 03, 2025

The Appeals Coordinator Level II position at MedReview involves assisting with daily administrative work, researching and analyzing appeals, grievances, and complaints from providers and clients. The role requires excellent communication, problem-solving, and time management skills, as well as the ability to work independently and make critical decisions.

Licensed Social Worker (LCSW) - Telehealth

Company: XRHealth

Location: Remote

Posted Dec 03, 2025

This job posting seeks a passionate and committed Virtual Reality Telehealth LCSW to work remotely with flexible hours and innovative technology. The role involves combining social work expertise with VR to provide immersive healthcare experiences, offering competitive pay and the flexibility to work from home while shaping the future of healthcare delivery.

Senior Paid Social Manager

Company: Nebo

Location: Remote

Posted Dec 03, 2025

The job description outlines the responsibilities and requirements for a Senior Paid Social Manager, including leading paid social campaigns, managing teams, and maintaining expertise across platforms. It emphasizes collaboration, strategic planning, and professional development while highlighting the agency's commitment to diversity and inclusive practices.

Product Marketing Manager - Third Party Risk Management (TPRM)

Company: BlueVoyant

Location: Remote

Posted Dec 03, 2025

This job posting seeks a Product Marketing Manager for BlueVoyant's ThirdParty Cyber Risk business line, emphasizing experience in cybersecurity and product marketing. The role involves creating marketing materials, managing product launches, and collaborating across teams. BlueVoyant highlights its mission in cybersecurity and equal employment opportunities.

Sr. Manager Management Controls

Company: iRhythm

Location: Remote

Posted Dec 03, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is committed to improving cardiac health and offers career opportunities for builders and problem solvers to shape the future of cardiac health.

Senior Product Manager

Company: Scrambly

Location: EU

Posted Dec 03, 2025

Scrambly is a fast-growing adtech startup revolutionizing rewarded advertising, serving over 3 million users in the USA. They are seeking a Senior Product Manager to drive product discovery, experimentation, and continuous improvement of their product portfolio, with a focus on understanding user needs, analyzing data, and collaborating with cross-functional teams to deliver top-tier digital solutions.

Salesforce Data Cloud Developer & Consultant

Company: M&S Consulting

Location: Remote

Posted Dec 03, 2025

MampS Consulting is a company that focuses on creating effective teams of consultants to deliver strategic process and technology solutions to enterprise organizations. They have a commitment to long-term customer success and have established deep expertise in process and technology. The company seeks a Salesforce Data Cloud Developer & Consultant to design, develop, and optimize data solutions within the Salesforce ecosystem.

PHP / WordPress Engineer

Company: Nebo

Location: Remote

Posted Dec 03, 2025

Nebo focuses on PHP and WordPress for custom web solutions, emphasizing collaboration, flexible work options, and seeking experienced developers with strong technical and communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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