Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

GPSU Cybersecurity Summer Internship

Company: GuidePoint Security

Location: USA

Posted Dec 02, 2025

GuidePoint Security offers a part-time remote internship for students pursuing a career in cybersecurity. The internship includes hands-on technical development, real-world security response, collaborative project work, team shadowing, and vendor training. Candidates must be located in the US, enrolled full-time in college, and have a basic understanding of IT, networking, operating systems, and security.

IMS Engineer

Company: Telnyx

Location: Ireland,Netherlands,Poland

Posted Dec 02, 2025

The text describes the role of designing, implementing, and operating a carrier-grade IMS core on Kamailio for Telnyx. It outlines the responsibilities, required skills, and nice-to-have skills for the position. The role involves designing and building PISCSCF call flows, productizing prototypes into supportable services, tuning performance and scale, ensuring reliability, implementing security measures, contributing to the Kamailio community, and keeping the voice core healthy. The ideal candidate should have VoLTE expertise, core IMS/SIP knowledge, Kamailio mastery, software engineering skills, and experience with Linux networking, automation, and communication.

AI Conversation Designer

Company: JustAnswer

Location: Remote

Posted Dec 02, 2025

The role of AI Conversation Designer at JustAnswer involves designing natural, human-like chat experiences that blend creativity, data, and AI innovation. The position requires 2+ years of experience in chatbot design, familiarity with conversational platforms, strong writing skills, and data analysis abilities. The role offers the opportunity to shape how millions of people interact with intelligent chat experiences and make a measurable business impact.

Principal Product Manager

Company: Synthesia

Location: Remote

Posted Dec 02, 2025

The text promotes Synthesia's AI video platform, highlighting its mission to simplify video creation, growth achievements, and job opportunities. It emphasizes innovation, scalability, and success in the market while showcasing trust from major brands and competitive funding.

Senior Real-World Evidence (RWE) Analyst / Programmer

Company: ClinChoice

Location: Remote

Posted Dec 02, 2025

ClinChoice seeks a Senior RealWorld Evidence Analyst with expertise in statistical programming and real-world data. The role involves collaborative work on evidence studies, with opportunities for career growth in a supportive, globally oriented CRO environment.

Real Specialist

Company: Saviynt

Location: USA

Posted Dec 02, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The Renewal Specialist role is responsible for managing and executing renewal transactions, collaborating with various teams to ensure timely and accurate renewals, and identifying upsell and cross-sell opportunities. Saviynt offers a collaborative culture, competitive compensation, and benefits, and is recognized as a leader in identity security.

Developer Experience Engineer

Company: ElevenLabs

Location: Remote

Posted Dec 02, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Developer Experience Engineer to improve their developer experience and open source projects.

Staff Front End TypeScript Developer

Company: Acquird.io

Location: Remote

Posted Dec 02, 2025

The company is a profitable B2B SaaS platform that helps marketing teams with data segmentation and targeted campaigns. They are looking for an outstanding Senior Front End TypeScript Engineer to join their core Web Applications team. The role is 100% remote, open to PST to EST time zones, and requires 7+ years of experience building complex services in JavaScript and TypeScript.

Senior Manager - Analytics

Company: JustAnswer

Location: Remote

Posted Dec 02, 2025

The Senior Manager Analytics role at JustAnswer involves leading a team to build data-driven insights and frameworks that guide smarter decisions, fuel innovation, and transform how people connect with expertise. The role requires a balance of strategic vision, hands-on technical skills, and mentorship to help the team and company reach the next level of data maturity.

Staff Product Manager - AI Security, Data Access Governance and DLP

Company: Dropbox

Location: USA

Posted Dec 02, 2025

Dropbox is expanding its AI-powered security capabilities to help SMB and midmarket businesses secure and manage their content. The company is seeking a Staff Product Manager to lead the development of next-generation security products, integrate Nira's governance capabilities, and drive a standalone security offering for the broader market.

Staff Design Technologist, UX + AI Tools & Transformation

Company: HubSpot

Location: Remote

Posted Dec 02, 2025

HubSpot is seeking a strategic Staff Design Technologist to develop AI-augmented tools and workflows for their UX team of 250+ designers and researchers. The role involves building AI tools to enhance creativity, driving AI transformation, prototyping and deploying applications, setting technical standards, collaborating with cross-functional teams, and elevating AI fluency. The ideal candidate has strong full-stack development experience, a portfolio demonstrating AI-powered tool building, direct experience with AI applications, curiosity to explore emerging AI capabilities, fluency in design workflows, and excellent technical communication skills.

Alliances Director

Company: Anaplan

Location: Germany

Posted Dec 02, 2025

Anaplan is seeking an experienced Alliance Director to lead their partner ecosystem in Germany. The role involves developing a partner engagement strategy, driving demand generation, raising awareness of Anaplan's solutions, and collaborating with various teams to align partner activities with business goals. The ideal candidate should have deep expertise in alliance management, a proven track record in software sales, strong leadership skills, and excellent communication abilities.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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