Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Strategic Sales Programs and Enablement Partner
Company: Newsela
Location: USA
Posted Dec 02, 2025
The role is for a high-impact partner in the Strategic Sales organization who will translate strategy into disciplined execution and scalable enablement. The ideal candidate will have experience in strategy and operations, sales enablement, program management, or a chief of staff style role within high-growth B2B SaaS. The role involves owning GTM playbooks, leading strategic initiatives, creating enablement content, and driving cross-functional alignment.
Manager - Finance Operations
Company: Mercy For Animals
Location: Brazil,Mexico
Posted Dec 02, 2025
Mercy For Animals is a farmed animal advocacy organization seeking a Manager of Finance Operations to ensure financial integrity, transparency, and efficiency of their global operations. The role involves partnering with program and fundraising teams, ensuring compliance with nonprofit financial regulations, strengthening internal controls, and supporting international teams. The ideal candidate has a bachelor's degree in Finance, Economics, or Accounting, experience in similar environments, and mastery of financial modeling and analysis using Google Sheets and Microsoft Excel.
Senior Compliance Automation Engineer
Company: Muck Rack
Location: USA
Posted Dec 02, 2025
The company is seeking a Senior Compliance Automation Engineer to join their team and help with audit readiness and automating evidence collection. The role involves designing and developing automation solutions for GRC toolsets, platforms, and processes, as well as supporting internal and external audits. The ideal candidate should have 5+ years of experience in Governance, Risk, and Compliance, proficiency in Python and SQL, and experience with security and compliance frameworks.
Sr. Customer Success Manager
Company: Platform Science
Location: USA
Posted Dec 02, 2025
Platform Science is an open IoT platform founded in 2015 that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They value diversity, innovation, and empathy in their company culture. The Senior Customer Success Manager role involves implementing, managing, and growing relationships with enterprise-level accounts, acting as a trusted advisor, and driving customer adoption and retention of Platform Science solutions.
Senior Manager - Product Development & Marketing (Supplements)
Company: Nutrafol
Location: USA
Posted Dec 02, 2025
The Senior Manager of Product Development & Marketing Supplements will lead end-to-end product development, collaborate with cross-functional teams, and manage new product certifications. The role requires 8+ years of experience in product development and marketing, strong cross-functional collaboration skills, and familiarity with the nutraceutical haircare space.
Campaign Manager
Company: Unified
Location: USA
Posted Dec 02, 2025
Unified is seeking a Campaign Manager to join their AdOps team. The role involves managing and optimizing multichannel paid campaigns, developing growth strategies, driving automation and innovation, analyzing campaign performance, ensuring operational excellence, and partnering with clients. The ideal candidate has 3+ years of experience managing high-volume digital advertising campaigns, strong knowledge of campaign performance metrics, and experience in programmatic and social media buying.
Staff Mobile Engineer - Grafana Ops - IRM
Company: Grafana Labs
Location: Sweden
Posted Dec 02, 2025
The Grafana IRM squad is a remote-first team operating business-critical services for incident response. They value unified experience, automation, integration, and observability. The role involves influencing the roadmap, delivering features, driving projects, contributing to open-source, and maintaining the mobile app. They seek motivated, customer-focused individuals with mobile development experience and a passion for creating intuitive products.
Solutions Consultant
Company: Dscout
Location: USA
Posted Dec 02, 2025
Dscout is a leading experience research platform used by top brands like Sonos, Spotify, Duolingo, and Best Buy. They are expanding their team and seeking a Solutions Consultant to join their presales team. The role involves partnering with account directors, supporting discovery conversations, delivering customized demos, and providing structured feedback to product and marketing teams.
Senior Engineer - Platform
Company: Grow Therapy
Location: USA
Posted Dec 02, 2025
The internal Platform team is seeking a Senior Engineer to join their mission-driven team and help build the internal developer ecosystem for Grow's next-generation mental healthcare platform. The role involves tackling complex challenges across AWS cloud infrastructure, Kubernetes, CICD pipelines, and tooling to drive engineering velocity. The Senior Engineer will lead projects, share ownership of the platform roadmap, and collaborate with teammates to improve development speed, reliability, and scalability.
GTM Sourcer
Company: ElevenLabs
Location: UK,Ireland,Spain
Posted Dec 02, 2025
ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a GTM Sourcer to join their global talent team, emphasizing impact and excellence.
Staff Mobile Engineer - Grafana Ops - IRM
Company: Grafana Labs
Location: UK
Posted Dec 02, 2025
The Grafana IRM squad is a remote-first team operating business-critical services for incident response. They value unified experience, automation, integration, and observability. The role involves influencing the roadmap, delivering features, driving projects, contributing to open-source, and maintaining the mobile application. They seek motivated, customer-focused individuals with mobile development experience and a passion for creating intuitive products.
Director - Regional Sales
Company: GitLab
Location: USA
Posted Dec 02, 2025
The Regional Director for the Commercial AMER vertical will lead a 5-person team to grow adoption of GitLab's AI-powered DevSecOps platform across existing and new commercial customers. The role involves managing the team, driving sales strategy, analyzing market dynamics, recruiting talent, and collaborating with various departments. The ideal candidate should have experience in field sales operations and leadership within a software environment, proficiency in managing a sales pipeline, and strong communication skills.