Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Senior Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Sweden
Posted Nov 30, 2025
Grafana Labs is seeking a Senior Enterprise Account Executive Growth based in Sweden to prospect and grow existing business across the Nordics. The role involves identifying new opportunities, meeting sales goals, managing the sales process, and becoming an expert in managing the sales pipeline in Salesforce. The ideal candidate will have 5+ years of experience in infrastructure technology sales, a history of consistent goal achievement, and excellent communication skills. Familiarity with open source technology, Salesforce, and sales methodologies like MEDDPICC is a bonus.
Account Manager
Company: Cloudbeds
Location: North America
Posted Nov 30, 2025
The job description outlines an Account Manager role with remote work, focusing on customer success, high-value portfolios, and competitive compensation between $60K-$70K. It emphasizes relationship-building, strategic advisory, and achieving net dollar retention goals in a global team environment.
Senior Talent Acquisition Operations and Systems Analyst
Company: Tekion
Location: USA
Posted Nov 30, 2025
This role involves optimizing talent acquisition systems, ensuring data compliance, and offering competitive compensation and benefits. Ideal for a Senior Analyst with experience in ATS platforms.
Software Engineer - CDN Security
Company: Vercel
Location: USA
Posted Nov 30, 2025
Vercel is seeking a Software Engineer to join their CDN Security team. The role involves securing customer websites by identifying malicious traffic patterns, building a scalable firewall, and pushing the state of the art forward for web security. The position offers competitive compensation, inclusive healthcare, mentorship, flexible time off, and a WFH budget.
Senior Software Engineer - Data Infrastructure, Quora
Company: Quora
Location: USA
Posted Nov 30, 2025
Quora is a remote-first company with a mission to grow the world's collective intelligence. They have two platforms: Quora, a global knowledge sharing platform, and Poe, a platform for AI language models. The company values diversity, inclusivity, and collaboration, and is looking for a data infrastructure team member to design and scale data architectures, improve systems reliability, and promote correct data usage.
Principal Machine Learning Engineer - Unified Embeddings
Company: Reddit
Location: USA
Posted Nov 30, 2025
The Unified Embeddings team at Reddit focuses on building advanced multientity large scale embeddings to enhance recommendation systems. They are seeking a Principal Machine Learning Engineer to lead the design and architecture of GNN and transformers based multientity embedding generation, collaborating with cross-functional teams and contributing to product strategy.
Founding Data Engineer
Company: Elicit
Location: USA
Posted Nov 30, 2025
Elicit is an AI research assistant that helps professionals and decision makers with gathering evidence, reasoning through uncertainty, and increasing good reasoning. The company is hiring a data engineer to build a complete corpus of academic papers and clinical trials, integrate various document types, and broaden the tasks that can be completed in Elicit. The ideal candidate should have 5+ years of experience as a data engineer, strong proficiency in Python, experience with Spark, and strong SQL skills.
Staff AI Engineer
Company: Apollo.io
Location: India
Posted Nov 30, 2025
The job posting describes a Staff AI Engineer role at Apollo, focusing on building and productionizing advanced AI systems powered by Large Language Models (LLMs) and intelligent agents. The role involves working on critical capabilities such as AI Assistant, Autonomous AI Agents, Deep Research Agents, Conversational Assistant, Semantic Search, Search Personalization, and AI Power Automation features. The mission is to leverage Apollo's massive scale data and cutting-edge AI to understand and predict user behaviors, personalize experiences, and optimize the customer journey through intelligent automation.
Senior Engineering Manager - Unified Embeddings Platform
Company: Reddit
Location: USA
Posted Nov 30, 2025
This job description highlights a Senior Engineering Manager role at Reddit, focusing on leading the embeddings platform, collaborating with cross-functional teams, and offering comprehensive benefits including healthcare, equity, and flexible work arrangements.
Sales Development Representative (Outbound/Enterprise)
Company: Sanity
Location: Norway,Denmark,Sweden,Finland
Posted Nov 30, 2025
Sanity.io is an AI-powered content operating system that helps companies like SKIMS, Figma, and Nordstrom automate and streamline their content operations. The company is looking for a Sales Development Representative (SDR) to join their team in the Nordics region. The SDR will be responsible for engaging with prospects, qualifying leads, collaborating with cross-functional teams, and shaping the sales playbook. Sanity.io offers a competitive salary, stock options, and a positive work environment.
Customer Support Incident Responder
Company: Mercury
Location: USA
Posted Nov 30, 2025
Mercury is a fintech company that provides a complete finance stack for startups and small businesses. They have grown to over 200,000 customers worldwide and prioritize customer experience, even in challenging situations. The company is looking for an Incident Responder to lead customer support during incidents, advocate for customers, and drive continuous improvement.
Senior Observability Architect
Company: Grafana Labs
Location: Germany
Posted Nov 30, 2025
Grafana is seeking an Observability Architect to lead a new team focused on post-sales technical partnership and customer experience. The role involves driving customer adoption, providing expert guidance, and collaborating with internal teams to ensure customer success and product value.