Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Technical Customer Success Manager

Company: Masabi

Location: Remote

Posted Nov 30, 2025

Masabi is a company that drives the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company values customer success and offers a role as a Customer Success Manager to foster exceptional client experiences. Masabi provides a supportive and collaborative work environment with benefits such as competitive salary, paid vacation, private healthcare, and a focus on making a difference in the transportation technology ecosystem.

Customer Success

Company: ElevenLabs

Location: Mexico

Posted Nov 30, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to support enterprise clients in the Spanish LATAM region.

Security Researcher - Trusted Computing and Cryptography

Company: OpenAI

Location: USA

Posted Nov 30, 2025

The Security team at OpenAI is responsible for protecting the company's technology, people, and products. They prioritize impact, enable researchers, prepare for future transformative technologies, and foster a robust security culture. The role involves mapping, characterizing, and prioritizing cross-layer vulnerabilities in advanced AI systems, driving offensive research, producing technical deliverables, and serving as the primary technical counterpart for external partners.

Engagement Associate

Company: Aleph

Location: USA

Posted Nov 30, 2025

Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and has gained traction with customers like Webflow, Turo, and Notion. Aleph is hiring for a customer success role that combines data analytics expertise with customer-facing responsibilities.

Product Design Lead

Company: Welltech

Location: Spain

Posted Nov 30, 2025

Welltech is a global wellness company with Ukrainian roots, aiming to help people build healthy habits for life. They have 255 million users and operate in five hubs across Cyprus, Ukraine, Poland, Spain, and the UK. Welltech is seeking a Product Design Lead to join their team and revolutionize user experience for their Muscle Booster app.

Sr. Systems Safety Engineer

Company: Reliable Robotics

Location: Remote

Posted Nov 30, 2025

Reliable Robotics is building safety-enhancing technology for aviation to save lives and make air transportation safer, more convenient, and transformative. They are hiring a Systems Safety Engineer to architect systems, establish development methodologies, and ensure compliance with federal regulations. The role involves collaborating with multidisciplinary teams, generating safety artifacts, and supporting flight operations.

Strategic Business Development Lead

Company: Aleph

Location: Remote

Posted Nov 30, 2025

Aleph is an AI-native platform for Financial Planning & Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and is backed by top VCs. Aleph is growing rapidly, with low churn and strong growth, and is hiring a Strategic Business Development Lead to run demos, manage proofs of concept, and engage with senior finance leaders.

Production Manager

Company: ElevenLabs

Location: USA

Posted Nov 30, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Production Manager to oversee language teams and ensure high-quality content creation.

Enterprise Account Executive

Company: Lumivero

Location: Remote

Posted Nov 30, 2025

Lumivero is seeking a Senior Enterprise Account Executive to lead sales efforts in ANZ and APAC government departments and commercial enterprise clients. The role involves owning and growing strategic accounts, leading stakeholder engagement, developing account strategies, and collaborating with internal teams to deliver high-value deals. The company offers a competitive salary, tech stipend, flexible remote work, and opportunities for career advancement.

Senior Software Engineer, Cross-platform Toolchain

Company: Goodnotes

Location: Asia

Posted Nov 30, 2025

This job posting highlights a compiler engineer role at Goodnotes, emphasizing cross-platform development with Swift and LLVM. The position offers opportunities to contribute to web technology advancements, flexible work arrangements, and professional growth. Benefits include equity, remote work flexibility, and sponsored office visits.

Senior Software Engineer

Company: Leonardo.Ai

Location: Australia

Posted Nov 30, 2025

LeonardoAi seeks a Senior Backend Engineer to join their innovative team, offering impactful work, flexible environments, and growth opportunities in a collaborative AI-driven environment.

Content Enrichment Specialist

Company: 1021 Creative

Location: Remote

Posted Nov 30, 2025

The Content Enrichment Specialist role involves reviewing, analyzing, and curating video content for a client. The position requires excellent communication skills, adaptability, and a deep understanding of pop culture and social media trends. The role offers remote work, flexible hours, and the opportunity to work with a multicultural team.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages