Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Web Developer (Web SDK)

Company: Storyteller

Location: Romania

Posted Nov 29, 2025

The job posting offers a fully remote position with a salary up to RON 180000 for a full-time permanent role. The company, Storyteller, is a high-growth B2B SaaS platform that enables companies to integrate stories into their apps and websites. The role involves evolving the Web SDK, collaborating with engineering, product, and design teams, and improving developer experience. The company values proactive developers who embrace new technologies, especially AI-assisted development.

Web Developer (Web SDK)

Company: Storyteller

Location: Hungary

Posted Nov 29, 2025

The job posting is for a full-time remote developer position at Storyteller, a high-growth B2B SaaS platform. The role involves evolving the Web SDK, collaborating with engineering, product, and design teams, and delivering high-performance solutions. The company offers a competitive salary, 33 days of paid leave, and the opportunity to work with the latest hardware tech stack and tools. They are looking for proactive developers with experience in TypeScript/JavaScript, React, Node.js, and AI-assisted development.

Staff Product Designer - Onboarding

Company: Jane App

Location: Canada

Posted Nov 29, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value collaboration, growth mindset, and flexibility. The company is looking for experienced product UX designers to help improve onboarding and customer experience.

Brand & Service Design Senior Manager

Company: Abbott

Location: USA

Posted Nov 29, 2025

Abbott promotes a positive work environment with career growth opportunities, comprehensive benefits, and a mission-driven focus on healthcare innovation. The role emphasizes leadership in brand design, collaboration across teams, and creating impactful experiences for patients.

Senior People Business Partner

Company: Webflow

Location: Argentina

Posted Nov 29, 2025

Webflow is building an AI-native Digital Experience Platform and is looking for a Senior People Business Partner to support their Engineering, Product Design, and Insights organization. The role involves partnering with global leaders to develop high-performing teams, scale healthy systems, and strengthen a culture of accountability, learning, and belonging. Webflow offers a comprehensive benefits package and is committed to building an inclusive global team.

Senior Director of Information Security

Company: Netwrix

Location: USA

Posted Nov 29, 2025

This job posting highlights a Senior Director of Information Security role at Netwrix, emphasizing strategic leadership, global security program expansion, and impactful responsibilities. The position requires expertise in security operations, cloud architecture, IAM, and incident response, with opportunities to shape long-term security vision and maintain customer trust. The company values innovation, transparency, and collaboration, offering competitive benefits and career growth.

Staff Product Designer - Time Tools

Company: Gusto, Inc.

Location: Canada

Posted Nov 29, 2025

Gusto's product design team is passionate about empowering small businesses and their employees. They are looking for a product designer to join their Time Tools team, focusing on designing experiences for time tracking, scheduling, time off management, PTO balances, and project tracking. The role involves collaborating with PM, Engineering, and Data teams to shape high-priority initiatives and deliver customer value.

Benefits Specialist - Product Strategy & Reals

Company: G-P

Location: USA

Posted Nov 29, 2025

The Benefits Specialist role involves supporting the strategic lifecycle of global benefits offerings, focusing on renewal processes, vendor management, and collaboration with cross-functional teams. The ideal candidate should have 3+ years of experience in benefits administration, a strategic mindset, and strong communication skills.

Senior Database Administrator

Company: MariaDB plc

Location: Dominican Republic

Posted Nov 29, 2025

MariaDB is a widely used database platform that powers applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a Remote DBA to join their team and provide expert-level support to customers around the world. The role involves performing DBA activities, automating tasks, setting up monitoring, and participating in the community. The ideal candidate should have expert knowledge of MariaDB/MySQL, experience in a 24x7 support environment, and strong troubleshooting skills.

Software Python Engineer (Billing)

Company: Gcore

Location: Poland,Serbia,Lithuania,Cyprus,Luxembourg

Posted Nov 29, 2025

Gcore is an international cloud and edge leader seeking a Software Python Engineer to join their Billing Team. The role involves developing and enhancing a Djangobased Billing Engine within a Kubernetes cluster, focusing on high performance and reliability. The company offers a competitive salary, flexible working hours, remote work options, private medical insurance, additional vacation days, and language classes.

Web Developer (Web SDK)

Company: Storyteller

Location: Bulgaria

Posted Nov 29, 2025

The job posting is for a full-time, fully remote developer position with a high-growth B2B SaaS platform. The role involves evolving the Web SDK, collaborating with engineering, product, and design teams, and delivering high-performance solutions. The company offers a competitive salary, benefits, and the opportunity to work with the latest hardware tech stack and tools.

Solutions Architect - Enterprise Platforms (Presales)

Company: Stripe

Location: USA

Posted Nov 29, 2025

Stripe's mission is to boost the internet's GDP through financial infrastructure. The Solutions Architecture Team collaborates with global brands to drive growth. The role requires expertise in payments, API integration, and strategic problem-solving.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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