Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Senior Software Development Engineer (Storefront)

Company: Recharge

Location: Remote

Posted Nov 29, 2025

The Storefront Team at Recharge is responsible for high-performance storefront widgets and backend services. They handle 25M+ sessions per day and require high performance and stability. The team works with a modern tech stack including Python, React, GCP, and more. They value remote work, collaboration, rapid iteration, and engineering excellence.

Product Operations Lead - MetaMask

Company: Consensys

Location: Remote

Posted Nov 29, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. They have been at the forefront of innovation since 2014, pioneering technological developments within the web3 ecosystem. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on. Their mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Staff Software Engineer - Backend

Company: HubSpot

Location: Remote

Posted Nov 29, 2025

HubSpot is seeking a Staff Engineer to lead a team of 35 engineers in developing and operating their load balancing and CDN infrastructure. The role involves hands-on technical contributions, technical leadership, and mentoring. The ideal candidate should have experience in designing and delivering complex, performant, reliable, and scalable distributed systems in a cloud environment, with proficiency in Java, C, Go, C++, or Rust. The company offers a competitive compensation package and benefits.

Customer Success Manager

Company: Tines

Location: Remote

Posted Nov 29, 2025

The Customer Success Manager role at Tines is a critical position in the company's growth trajectory. The role involves driving adoption, expanding usage across the customer base, and ensuring customers realize the full potential of the platform. The CSM will work closely with various teams, including Sales, Support, Marketing, and internal resources, to support customers from onboarding to renewals. The ideal candidate will have 3-5 years of experience in a technical account management, customer success, or post-sales role at a technology company, experience with SaaS solutions for technical teams, and knowledge of APIs.

Senior Salesforce Manager - CRM Systems

Company: GitLab

Location: Remote

Posted Nov 29, 2025

The role is for a Senior Manager to lead the Salesforce CRM Systems team, focusing on delivering innovative solutions, driving business growth, and ensuring seamless integration across the technology ecosystem. The ideal candidate should have extensive Salesforce development experience, technical leadership skills, and the ability to mentor and develop high-performing teams.

Staff Data Scientist - Ads

Company: Reddit

Location: Remote

Posted Nov 29, 2025

Reddit's job posting highlights a remote-friendly, data science role focused on advertiser growth and innovation. The position offers high impact and autonomy, with competitive benefits and a collaborative team environment.

Talent Acquisition Coordinator (Recruiter)

Company: Newsela

Location: Remote

Posted Nov 29, 2025

The job posting is for a proactive Contract Recruiter to join the People team, focusing on identifying and recruiting top-tier technical talent, predominantly software engineering roles. The ideal candidate should have 3+ years of experience in full-cycle corporate recruiting for technical roles, a strong understanding of software engineering concepts, and experience using Greenhouse ATS and LinkedIn Recruiter. The role is remote and hireable in Latin America.

Staff Product Designer - Dashboard

Company: Stripe

Location: Remote

Posted Nov 29, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Product Design team, including the Dashboard team, focuses on creating user-friendly experiences. The role involves designing and prototyping dashboard experiences, collaborating with cross-functional teams, and presenting work to leadership.

Enterprise Account Manager

Company: Immersive

Location: Remote

Posted Nov 29, 2025

Immersive is a leader in people-centric cyber resilience, partnering with enterprise organizations to build cyber resilience and tackle cyber threats. They offer a SaaS platform that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations. The company is hiring for a Senior Enterprise Account Manager role, seeking a senior sales person with experience in the cybersecurity sector. The role involves building relationships with CISOs, winning large-scale enterprise business, and educating the market on their groundbreaking cybersecurity solution.

Senior Manager - Google Cloud

Company: Myriad360

Location: Remote

Posted Nov 29, 2025

The role of Google Practice Leader at Myriad360 involves strategic leadership, sales enablement, operational excellence, and partnership development to drive growth and success of the Google Cloud business. The ideal candidate should have extensive experience in technology sales, leadership, and practice management within the Google or cloud ecosystem.

Product Designer - Dashboard

Company: Stripe

Location: Remote

Posted Nov 29, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Product Design team, including the Dashboard team, focuses on creating user-centered designs for the Stripe Dashboard. The role involves designing and prototyping high-quality core dashboard experiences, collaborating with cross-functional teams, and shaping product direction.

Product Manager - Open Source Software

Company: DataHub

Location: Remote

Posted Nov 29, 2025

The job description for a Product Manager at DataHub highlights the role's focus on guiding products from ideation to launch, working cross-functionally with various teams, and building a roadmap for the company's Open Source Software project. The role involves advocating for the OSS community, understanding user needs, and studying the data ecosystem. The ideal candidate should have experience in product management, working with OSS software, and a deep understanding of the data space.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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