Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Social Media Manager

Company: Figma

Location: Remote

Posted Nov 28, 2025

This job description outlines a Social Media Manager role at Figma, emphasizing collaboration with brand marketers to enhance global social presence. The position requires expertise in community building, platform strategy, and content creation, with opportunities to lead initiatives and shape brand voice. The role offers competitive benefits and flexibility for remote work.

Senior Appian Developer UI/UX

Company: Guidehouse

Location: Remote

Posted Nov 28, 2025

The job description outlines the responsibilities and requirements for a Senior Appian Developer at Guidehouse. The role involves designing, developing, testing, and maintaining Appian applications, collaborating with cross-functional teams, and applying UX principles to create user-friendly interfaces. The ideal candidate should have a bachelor's degree, at least five years of professional experience including three years in Appian development, and a strong knowledge of the Appian platform, Java, SQL, and web services.

QA Engineer III

Company: Outliant

Location: Remote

Posted Nov 28, 2025

Ignite Visibility is an award-winning digital marketing agency known for its innovative approach and strategic solutions. The company has expanded through the acquisition of Outliant, integrating their product and website development expertise. They are seeking a QA Engineer III to ensure product quality through comprehensive testing, automation, and defect management.

DEX - Product Manager

Company: Ethena Labs

Location: Anywhere

Posted Nov 28, 2025

Ethena Labs is a successful crypto-native company building groundbreaking digital dollar products to upgrade money in the internet era. Their flagship product USDe has scaled to $15B in 18 months, and they have partnered with BlackRock to launch USDtb. Ethena Labs is expanding with new product lines and is hiring for a Dex Product Manager role to support the launch of an aligned exchange.

Software Engineer

Company: First Advantage

Location: Remote

Posted Nov 28, 2025

First Advantage is a leading HR tech company that provides mission-critical background screening solutions to Fortune 100 and Global 500 brands. The company fosters a global, inclusive workforce that values diversity, respect, integrity, and fairness. They are seeking a highly skilled Senior Software Engineer to join their dynamic team and build AIdriven solutions using modern cloud and data technologies.

Branch Manager

Company: RWM Home Loans

Location: Remote

Posted Nov 28, 2025

The job overview describes the role of a Branch Manager at RWM, focusing on driving strategic direction, developing sales strategies, recruiting and mentoring a high-performing team, and collaborating cross-functionally to expand business and RWM's impact in the mortgage industry.

Principal Software Engineer - Video - Design Experience

Company: Canva

Location: Remote

Posted Nov 28, 2025

Canva is seeking a Principal Video Engineer to lead the technical direction for video technology that powers millions of daily exports. The role involves architecting scalable, high-performance rendering systems and pioneering AI-powered video features. The team is focused on building the future of video creation, democratizing it through world-class rendering engines, scalable infrastructure, and AI-powered creativity.

Sr. Full Stack Engineer

Company: First Advantage

Location: Remote

Posted Nov 28, 2025

First Advantage is a leading provider of mission-critical background screening solutions. They are seeking a Senior Full Stack Engineer to join their fast-paced, aggressive-growth company. The company fosters a fun and enjoyable work environment with great opportunities to grow your career.

Mortgage Loan Officer

Company: RWM Home Loans

Location: Remote

Posted Nov 28, 2025

The job overview describes a position for an experienced mortgage loan officer who can deliver personalized service, educate clients, ensure compliance, build relationships, and leverage technology. The role requires a current NMLS license, knowledge of various loan types, a bachelor's degree, and proficiency in originator software. The compensation is commission-based, ranging from $50,000 to $300,000+.

Sales Manager

Company: Array

Location: Remote

Posted Nov 28, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. As a remote-first company, they focus on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Google Ads Account Manager - Remote (Work From Home)

Company: StubGroup

Location: Latin America, Europe, Canada, UK, South Africa

Posted Nov 28, 2025

StubGroup is a Premier Google Partner ad agency seeking a Senior Google Ads Account Manager. The role involves managing profitable Google Ads campaigns for ecommerce and lead generation businesses, with strong client communication skills. The company offers a milestone-based compensation structure, bonuses, and incentives. They value integrity, responsibility, and care in their work.

Senior Backend Engineer

Company: Mozilla

Location: Remote

Posted Nov 28, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and are shaping the next 25 years of technology while helping to reclaim an internet built for people not companies. The company is wholly owned by the nonprofit Mozilla Foundation and is focused on diverse areas including AI, social media, security, and more.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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