Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Senior Software Engineer - C++ - Consumer
Company: Kraken
Location: USA
Posted Nov 28, 2025
Kraken emphasizes its mission-driven approach to crypto adoption, highlighting a world-class team and opportunities for experienced engineers to contribute to innovative projects.
Customer Success Architect
Company: GitLab
Location: USA
Posted Nov 28, 2025
The role of a Customer Success Architect at GitLab involves being a strategic advisor to important customers, helping them connect the DevSecOps platform to their business goals and achieve long-term outcomes. The role requires partnering with customers, guiding them on using the GitLab platform, owning a book of customers, building success plans, and collaborating with various teams to address customer needs and challenges.
Marketing Analyst, CRM/Retention
Company: iHerb
Location: USA
Posted Nov 28, 2025
iHerb is a global health and wellness company with 40 million customers in 180 countries. They are expanding their retention marketing team and seeking a data-driven Marketing Analyst to drive customer relationship marketing programs and improve the customer experience.
Sales Enterprise Account Executive - Social Impact
Company: Blackbaud
Location: Remote
Posted Nov 27, 2025
This job posting outlines the role of an Account Executive for Blackbaud's Enterprise Sales Team, detailing responsibilities such as managing sales activities, collaborating with partners, and building client relationships. It emphasizes qualifications like 8+ years of experience in SaaS sales and highlights Blackbaud's commitment to diversity, remote work flexibility, and comprehensive benefits.
Solutions Engineer (Hebrew Speaker)
Company: Twilio
Location: UK
Posted Nov 28, 2025
The job posting is for a Solutions Engineer position at Twilio, focusing on the company's Communication Sales Team. The role involves partnering with Account Executives to execute presales activities, helping customers achieve success by recommending best-practice solutions, and building customer trust in Twilio's solutions. The ideal candidate should have 4+ years of presales experience selling complex technical products or 5+ years of professional experience supporting technical products coupled with customer-facing experience. The position is remote-based in the United Kingdom with approximately 25% travel required.
Sales Strategy & Operations Business Partner
Company: Stripe
Location: USA
Posted Nov 28, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Global GTM Operations team is responsible for the productivity and effectiveness of the sales organization, partnering closely with sales teams to drive initiatives. The Americas Sales Strategy and Operations team plays an integral role in shaping and executing GTM strategies, with responsibilities including go-to-market design, resource planning, target setting, and business analytics.
Director - Business Operations
Company: Metalab
Location: Canada
Posted Nov 28, 2025
The job description outlines the role of a Director of Business Operations at Metalab, focusing on leadership, strategy, resource management, IT and business automation, and cross-functional partnership. The ideal candidate should have extensive experience in operations, resource management, or business strategy, with a proven track record of scaling processes, teams, and systems in complex organizations. The role requires exceptional analytical and strategic skills, strong leadership and collaboration abilities, and a builder mindset to drive operational efficiency and support company growth.
Platform Engineer - Staff
Company: Blackbaud
Location: Remote
Posted Nov 27, 2025
The platform engineer role involves supporting Windows systems infrastructure, automating tasks, using IaC tools, collaborating with teams, and staying updated on industry trends. The ideal candidate should have 2+ years of experience with Windows systems, knowledge of cloud platforms, experience with IaC tools, and proficiency in programming languages like Python and PowerShell.
Senior Business Development Representative
Company: Pricefx
Location: USA
Posted Nov 28, 2025
Pricefx is a leading SaaS pricing, price optimization, and management provider with consistent annual growth. The company values flexibility, diversity, and a warm, welcoming environment. The Senior Business Development Representative role involves driving strategies to engage with businesses globally, shaping the company's future, and growing the market in a Greenfield territory.
Lead IT Project Manager - GTM
Company: Webflow
Location: USA
Posted Nov 28, 2025
Webflow is building an AI-native Digital Experience Platform and seeking a Lead IT Project Manager GTM to lead high-impact initiatives across the GTM ecosystem. The role involves leading cross-functional programs, establishing program governance, developing executive-level PMO materials, and driving process improvement. Webflow offers a remote-first work environment, equity, comprehensive benefits, and a culture that values trust, reinvention, and delivering with speed, quality, and craft.
Enterprise Account Executive (Founding Team)
Company: Apollo.io
Location: USA
Posted Nov 28, 2025
Apollo is seeking an Enterprise Account Executive to join their founding team and drive growth in the enterprise segment. The role involves acquiring new logos, expanding accounts, retaining and renewing existing customers, and shaping the company's upmarket strategy. The ideal candidate has 7+ years of enterprise SaaS sales experience, a track record of exceeding quotas, and strong communication and negotiation skills.
Business Development Representative - Russian Speaking
Company: GitLab
Location: UK,Netherlands,Germany,Ireland
Posted Nov 28, 2025
GitLab is seeking an enthusiastic and strategic Business Development Representative (BDR) to join their growing sales team. The role involves leading initial outreach to targeted enterprise and mid-market accounts, generating qualified meetings and pipeline, and collaborating with various teams. The ideal candidate should have fluency in Russian, positive phone skills, and experience in sales development or marketing.