Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Sales Prospecting Account Executive - Financial Solutions

Company: Blackbaud

Location: USA

Posted Nov 23, 2025

Blackbaud is seeking experienced Prospect Account Executives to sell financial management software to nonprofits and government organizations. The role involves prospecting, building territory plans, providing resources, collaborating with services, and maintaining accurate sales forecasts. Candidates should have 5+ years of relevant experience, a consultative selling approach, and a track record of exceeding quotas.

Staff Software Engineer - Frontend Telemetry

Company: Canva

Location: Australia

Posted Nov 23, 2025

Canva seeks a Staff Frontend Engineer to lead telemetry SDK development, collaborate across teams, and drive product insights. The role offers equity, flexible leave, and a focus on innovation.

Quality Manager

Company: Gametime United

Location: USA

Posted Nov 23, 2025

This role involves leading QA teams with AI tools, ensuring quality standards, and offering competitive benefits like salary, equity, and wellness programs.

Technical Account Manager

Company: Kraken

Location: Netherlands

Posted Nov 23, 2025

Kraken is a technology company focused on creating a smart sustainable energy system. They build an AI-driven platform for energy management, optimizing resources and delivering cost-effective customer experiences. The company seeks a Technical Account Manager to lead strategic technical relationships with utility and energy clients, driving value realization and alignment across accounts.

Senior Social Content Producer

Company: Storm Ideas

Location: USA

Posted Nov 23, 2025

This job offers remote work with AI tools in a fast-paced environment, requiring creativity and adaptability. It highlights innovation and collaboration opportunities while emphasizing skill development and a supportive team culture.

Senior Social Content Producer

Company: Storm Ideas

Location: Brazil

Posted Nov 23, 2025

This job offers a remote role in a dynamic agency, focusing on creative AI-driven content with a global team. It emphasizes innovation, collaboration, and fast-paced projects with opportunities for growth.

Social Content Producer

Company: Storm Ideas

Location: Canada

Posted Nov 23, 2025

This role offers a dynamic, creative environment with AI integration, collaboration, and opportunities to shape innovative content in a fast-paced agency setting.

Associate Director - IT Risk & Compliance

Company: EVERSANA

Location: USA

Posted Nov 23, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and fostering an inclusive culture. The company seeks team members who care deeply about EVERSANA, its people, clients, and patients. The Associate Director IT Risk & Compliance role involves leading information security, managing risk, ensuring compliance, and collaborating with stakeholders.

Head of Product - PFM Platform

Company: Origin

Location: USA

Posted Nov 23, 2025

The role is a high-impact position leading the core product experience for personal finance at Origin. The mission is to transform PFM into an intelligent, proactive system that unifies spending, investing, and home finance. The role involves building and scaling core product experiences, leading product strategy, ensuring product excellence, and driving AI-led financial guidance.

Senior Social Content Producer

Company: Storm Ideas

Location: Peru

Posted Nov 23, 2025

The job posting describes a fast-paced, remote role for a creative storyteller and writer leading social content production for a high-profile entertainment account. The position offers the opportunity to work with cutting-edge technology, collaborate with a global team, and shape ideas that impact clients and fans. The company values innovation, adaptability, and a culture where ideas matter.

Director of User Experience and Design

Company: Green Dot Corporation

Location: USA

Posted Nov 23, 2025

Green Dot seeks a Director of User Experience & Design to lead UX initiatives, foster remote work, and drive innovation in financial solutions. The role emphasizes collaboration, storytelling, and cross-functional teamwork with a competitive salary range.

Social Content Producer

Company: Storm Ideas

Location: Panama

Posted Nov 23, 2025

The job posting describes a fast-paced, creative role for a storyteller and writer to work on a high-profile entertainment account. The position involves ideating, creating, and managing social content based on TV and film moments, using AI tools to boost creativity and efficiency. The company values a culture where ideas matter, and the team is described as innovative, supportive, and globally connected.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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