Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Commercial Counsel

Company: Stripe

Location: USA

Posted Nov 21, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The company is seeking a Senior Commercial Counsel to support its Stablecoin and Crypto team, leading negotiations, advising on product launches, and building commercial legal infrastructure. The ideal candidate is intellectually curious, a creative problem solver, self-starter, clear communicator, natural collaborator, and has relevant legal experience.

Partner Director

Company: Saviynt

Location: Sweden

Posted Nov 21, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is currently hiring a Partner Director based in Sweden to develop and manage regional partner relationships across the Nordics. The role requires 10+ years of partner experience in the enterprise software industry, with a focus on cybersecurity and identity. Saviynt offers a high-growth, dynamic work environment with opportunities for learning and development.

Key Accounts Manager

Company: OpenTable

Location: USA

Posted Nov 21, 2025

OpenTable promotes itself as an industry leader with world-class technology that empowers restaurants and diners. The Key Accounts Manager role emphasizes collaboration, growth, and exceptional customer service, with competitive benefits and career development opportunities.

HR Specialist

Company: G-P

Location: Poland

Posted Nov 21, 2025

The role of an HR Specialist in the Employer of Record (EOR) industry involves being a key business partner to clients, advising on complex HR matters, and ensuring smooth operations, compliance, and growth. The position requires extensive HR experience, expertise in labor laws, and strong communication and problem-solving skills.

Senior Frontend Engineer - React Native

Company: Zepz

Location: South Africa

Posted Nov 21, 2025

Zepz is seeking passionate, customer-focused engineers to work in cross-functional teams, contributing to product development and improving customer experience. The role involves working with various tech stacks, collaborating with other engineers, and owning larger pieces of work.

Relationship Manager

Company: Xapo Bank

Location: Anywhere

Posted Nov 21, 2025

This text describes a Relationship Manager role at Xapo Bank, outlining responsibilities such as managing institutional/retail accounts, client relationship building, and achieving revenue targets. It details required skills like bilingual fluency, banking experience, and crypto market knowledge, along with operational requirements like workspace setup and compliance adherence.

Engineering Manager

Company: Vonage

Location: Spain

Posted Nov 21, 2025

Vonage seeks a Software Engineering Manager to lead their CPaaS platform team, emphasizing technical leadership, agile practices, and system design expertise. The role involves managing legacy and greenfield projects, driving organizational improvements, and fostering a people-first engineering culture.

Engineering Manager - Marketplace

Company: Goodnotes

Location: Singapore

Posted Nov 21, 2025

The Goodnotes Marketplace is a digital platform that connects millions of users with productivity tools and content. The company is looking for an experienced Engineering Manager to lead the Marketplace Engineering team, which includes iOS, FullStack, ML, DataOps, and Backend engineers. The role involves providing technical leadership, shaping architectural decisions, driving product strategy, and building a new AI-driven full stack tool to empower Marketplace offerings.

HR Specialist

Company: G-P

Location: Romania

Posted Nov 21, 2025

The role of an HR Specialist in the Employer of Record (EOR) industry involves being a key business partner to clients, advising on complex HR matters, managing employee lifecycle, ensuring compliance, and driving digital transformation. The ideal candidate should have 5+ years of HR experience, deep expertise in Swedish labor laws and EMEA employment regulations, and exceptional communication and problem-solving skills.

Controller

Company: Hometap

Location: USA

Posted Nov 21, 2025

Hometaps is seeking a Controller to lead their accounting function and guide financial operations. The role involves overseeing accounting, treasury, tax, and fund operations while supporting internal teams and external stakeholders. The ideal candidate has strong technical expertise, strategic thinking, team leadership, and a collaborative approach.

M365 Cloud Security Engineer

Company: GuidePoint Security

Location: USA

Posted Nov 21, 2025

GuidePoint is seeking a well-rounded Microsoft Cloud Security Engineer to join their Cloud Security Practice. The role involves assessing security posture, developing roadmaps, designing architecture, and implementing solutions for Azure and Microsoft 365 environments. The ideal candidate should have extensive experience with Microsoft Azure, M365, and EM+S products, as well as strong communication and interpersonal skills.

FX Stablecoin Trader

Company: Zepz

Location: South Africa

Posted Nov 21, 2025

This text describes a FX Stablecoin Trader role with responsibilities including trading strategy execution, risk management, platform automation, and reporting. It outlines qualifications, competencies, and KPIs for the position, emphasizing expertise in digital FX markets and stablecoin operations.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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