Customer Experience Jobs

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Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Distributed Database Software Engineer

Company: MariaDB plc

Location: Serbia

Posted Nov 20, 2025

MariaDB is making a significant global impact as a foundational database system for everyday applications, with opportunities to work on advanced distributed systems and contribute to open-source projects. The role offers challenging technical work, competitive benefits, and a collaborative environment for experienced developers.

Head of Agency Partnerships

Company: n8n

Location: Europe

Posted Nov 20, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, with a diverse team of over 160 employees across Europe and the US. n8n has cultivated a strong community of over 650,000 active developers, earned 145k+ GitHub stars, and raised $240m in funding to date. The company is now hiring a Head of Agency Partnerships to scale its agency partner program and drive self-serve revenue and retention.

Transportation Claims Resolution Manager: Auto Physical and Property Damage

Company: Reserv

Location: USA

Posted Nov 20, 2025

Reserv is an insurtech company focused on automating claims processes with AI and technology, seeking a Claims Manager with expertise in commercial transportation claims and leadership skills. The role offers opportunities to innovate, improve efficiencies, and work in a remote-first environment with competitive benefits including health insurance, retirement plans, and flexible work arrangements.

Senior Litigation Counsel

Company: Vonage

Location: USA

Posted Nov 20, 2025

Vonage is seeking a skilled Litigation Counsel to lead and manage litigation disputes and investigations across all areas of the business and in multiple countries. The role involves managing external counsel, overseeing discovery, drafting pleadings, advising internal stakeholders, handling prelitigation disputes, and developing proactive strategies to minimize legal exposure and business risk. The position reports to the Head of Regulatory and Risk.

Vendor Operations Associate

Company: Stripe

Location: USA

Posted Nov 20, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Vendor Operations Associate role supports the Global Sales team by managing business reviews, sales reporting, process optimization, and strategic administrative tasks. The ideal candidate has 3+ years of experience in sales operations, strong analytical skills, and proficiency with CRM platforms.

Website Copywriter

Company: Gcore

Location: Poland,Cyprus,Serbia,Georgia,Uzbekistan

Posted Nov 20, 2025

Gcore is an international cloud and edge leader seeking a Website Copywriter to own website content quality and page creation. The role involves refining AI-generated content, creating high-converting website pages, and collaborating with product, design, and SEO teams. Gcore offers competitive benefits and a flexible work environment.

Brand Designer

Company: Zerion

Location: Europe

Posted Nov 20, 2025

This job posting seeks a creative Brand Designer to elevate Zerion's visual identity across products and channels. The role involves shaping brand perception, maintaining consistency, and integrating AI tools. Requirements include experience in fintech/web3 branding, proficiency in design tools, and fluency in English. The company highlights its growth metrics, competitive benefits, and remote work flexibility as key attractions.

Distributed Database Software Engineer

Company: MariaDB plc

Location: Croatia

Posted Nov 20, 2025

MariaDB is a widely used database that powers many applications and services. The company is seeking a Senior Database Developer to work on distributed systems, replication, sharding, and performance optimization. The role involves building and testing scalable database solutions, collaborating globally, and contributing to open source projects.

Senior Data Engineer

Company: phData

Location: Latin America

Posted Nov 20, 2025

The job posting seeks a Software Engineer, Data Engineer, or Data Analyst with 4+ years of experience in developing end-to-end technical solutions, programming in Java, Python, or Scala, and working with core cloud data platforms like Snowflake, AWS, Azure, Databricks, and GCP. Strong SQL skills, client-facing communication, and a 4-year degree in Computer Science are required. Preferred experience includes production in core data platforms, cloud and distributed data storage, data integration technologies, multiple data sources, software development lifecycle, automated data transformation, and workflow management.

Staff Product Designer - Data Hub

Company: HubSpot

Location: USA

Posted Nov 20, 2025

This job posting seeks a visionary Staff Product Designer to lead AI-driven innovations in HubSpots Data Hub, focusing on creating intuitive data experiences that balance feature richness with usability. The role emphasizes shaping AI integration, designing ethical AI interactions, and collaborating across teams to redefine data accessibility and trust. It highlights opportunities to influence product evolution and empower users through intelligent automation.

Sr. Android Engineer (Platform)

Company: Welltech

Location: Cyprus

Posted Nov 20, 2025

Welltech is a global leader in the health and fitness industry with over 200 million installs across five life-changing apps. They are seeking a mobile app platform architect to build a scalable platform from scratch, setting company-wide standards and shaping how millions experience wellness. The role involves designing and implementing core platform solutions, empowering product teams, and owning the mobile infrastructure blueprint.

Senior Account Manager

Company: MEDiSTRAVA

Location: USA

Posted Nov 20, 2025

The Senior Account Manager role at MEDiSTRAVA within Inizio Medical offers a fantastic opportunity to join the Medical Analytics and Innovation team. The role involves project and client management for data insights, technology strategy, and AI projects, with a focus on Real World Insights Hyperlocal iNSIGHTS Congress iNSIGHTS Congress iMPACT projects. The ideal candidate should have a life science-related degree, experience in medical communications or pharmaceutical marketing, and excellent project management skills.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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