Customer Experience Jobs
1,742,714 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Head of Marketing
Company: Goodnotes
Location: Remote
Posted Nov 19, 2025
Goodnotes is seeking a Head of Marketing to lead their marketing efforts and help bring their vision to life. The role involves overseeing various domains such as creative studio, local marketing, social media, influencer marketing, brand strategy, public relations, and product marketing. The ideal candidate should have 10+ years of experience in brand and/or product marketing, experience in both B2B and B2C SaaS, proven ability to deliver results through creative campaigns and go-to-market plans, and excellent collaboration and communication skills.
Transaction Monitoring and Screening Analyst
Company: Green Dot Corporation
Location: USA
Posted Nov 19, 2025
This job posting for Green Dot's Transaction Monitoring and Screening Analyst role emphasizes AML compliance, remote work flexibility, and regulatory adherence. The position requires experience in financial crimes investigations, proficiency with compliance tools, and collaboration across teams. It highlights competitive pay, inclusive hiring practices, and a focus on regulatory compliance while noting visa sponsorship restrictions.
Staff Machine Learning Engineer
Company: Spotify
Location: Remote
Posted Nov 19, 2025
The Personalization team at Spotify aims to deeply understand music, podcasts, audiobooks, and videos to deliver exceptional recommendations. They focus on building world-class search capabilities using natural language understanding, personalization, and generative AI. The role of a Staff Machine Learning Engineer in Search involves defining and executing the ML technical strategy, building models to improve query understanding and personalization, and collaborating with cross-functional teams.
FedRAMP Subject Matter Expert
Company: TestPros
Location: USA
Posted Nov 19, 2025
TestPros is a successful IT services company established in 1988, offering a wide range of services including IT support, cybersecurity, compliance, testing, and research and development. They are seeking a skilled FedRAMP Subject Matter Expert to support commercial clients in preparing for Third-Party Assessment Organization audits.
Senior Software Engineer - Data
Company: Count
Location: Remote
Posted Nov 19, 2025
Count is a fast-growing analytics platform empowering tech companies with innovative tools. They seek a skilled software engineer to drive growth, with competitive benefits and flexible work arrangements.
Director - Product Analysis
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
The job description outlines the role of a Director of Personal Auto Product Underwriting Effectiveness at Liberty Mutual. The position involves leading a team to ensure correct classification of policy risks, optimizing quote flow and decisioning processes, developing verification strategies, integrating third-party data, and driving continuous improvement. The ideal candidate should be a strong manager with analytical knowledge and experience in managing others.
Senior Full-stack Developer
Company: Lemon.io
Location: Americas
Posted Nov 19, 2025
The job posting is for a Senior FullStack Developer position with a fast-growing YC company. The role involves developing tools and services for AI datasets and simulated environments. The position offers a competitive compensation and the opportunity to work with leading AI labs.
Product Analysis Senior Analyst
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
The role involves conducting complex data analysis to identify and resolve defects, errors, and process inefficiencies within the Product organization. The Senior or Lead Product Analyst will collaborate with multiple stakeholders, including State Management, IT squads, Legal, various Product Teams, and Enterprise Risk teams, to deliver strategic recommendations that enhance operational outcomes. The position requires strong data analysis, business intelligence tools, and project management skills.
Writer/Stock Analyst
Company: The Motley Fool
Location: Remote
Posted Nov 19, 2025
The Motley Fool is seeking a skilled freelance writer with expertise in stock analysis to contribute articles on finance and markets. The role offers flexibility, remote work, and opportunities to grow within a diverse team focused on financial education. Candidates must demonstrate writing experience and align with the company's mission to demystify finance.
React Native Senior Developer
Company: Everbreed Systems, LLC
Location: USA
Posted Nov 19, 2025
A job posting for a Senior React Native Developer at a mission-driven SaaS company offering competitive salary, remote work, and health benefits. The role involves improving app performance and collaborating with teams, with opportunities for ownership and autonomy in a fast-moving startup environment.
Technical Account Manager
Company: Megaport
Location: Remote
Posted Nov 19, 2025
Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. They are seeking an experienced Technical Account Manager (TAM) to join their global team and act as a strategic technical advisor to key enterprise customers and partners, ensuring their success with Megaport's services.
Lead Anti-Cheat Client Engineer
Company: Scopely
Location: USA
Posted Nov 19, 2025
Scopely is seeking a Lead AntiCheat Client Engineer for an unannounced AAA crossplatform game. The role involves leading the design and implementation of client-side anticheat modules, reverse engineering suspected cheats, and creating architecture diagrams. The ideal candidate has 7+ years of software engineering experience, strong systems-level programming skills, and experience with security or anticheat software.