Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Senior DevOps Engineer (AWS)

Company: Proxify

Location: CET +/- 3 HOURS

Posted Nov 18, 2025

The job posting is for a Senior DevOps Engineer specializing in AWS. The role involves designing, implementing, and managing AWS-based cloud infrastructure, developing CI/CD pipelines, automating infrastructure provisioning, monitoring and optimizing cloud resources, collaborating with development teams, and implementing security best practices. The company offers on-time monthly payments, predictable project hours, flexible days off, career-accelerating positions, and a seamless contracting process.

Claims Representative

Company: Sedgwick

Location: USA

Posted Nov 18, 2025

Sedgwick is a global company that offers meaningful work, a caring culture, and work-life balance. They are recognized as one of America's Greatest Workplaces and offer comprehensive benefits. The Claims Representative role involves processing auto and property damage claims, maintaining client relations, and meeting deadlines.

Content Designer - Advertising

Company: Spotify

Location: North America,Latin America

Posted Nov 18, 2025

The role is for a Content Designer to join the Ads design team at Spotify, focusing on writing clear UX copy for the Ads Manager interface and consumer-facing ad formats. The ideal candidate should have 3+ years of experience in content design, UX writing, or a similar role, with a strong interest in Artificial Intelligence. The position offers flexibility to work within the Americas region, with a base salary range of $118,623 to $169,462 plus equity. Spotify is an equal opportunity employer with a commitment to inclusivity and accessibility.

Senior Product Manager

Company: MariaDB plc

Location: Ireland

Posted Nov 18, 2025

MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves collaborating with engineering, open-source communities, and technology partners to create a compelling product vision and roadmap.

Senior Product Manager

Company: MariaDB plc

Location: UK

Posted Nov 18, 2025

MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves contributing to product direction, managing roadmaps, collaborating with engineering and the open-source community, and aligning cross-functional teams.

Commercial Counsel Team Lead

Company: G-P

Location: USA

Posted Nov 18, 2025

Globalization Partners LLC is seeking a Commercial Counsel Team Lead for the Americas. The role requires a JD from an accredited US law school, an active law license, and at least 24 months of experience in a commercial counsel position. The position involves preparing, reviewing, and negotiating contracts, providing legal advice, and supporting product development and compliance. The annual base salary range is $148,000 to $222,000 plus variable compensation.

Enterprise Sales Leader - Healthcare & Life Sciences

Company: OpenAI

Location: USA

Posted Nov 18, 2025

OpenAI is seeking an experienced Enterprise Sales Leader for the Healthcare & Life Sciences industry. The role involves building and leading a team of Account Directors to land and grow large HLS customers. The leader will coach reps, drive pipeline and forecasting practices, and create a vertical GTM playbook. The role requires 15+ years of enterprise sales experience, a track record of driving revenue growth, and experience leading verticalized sales motions.

Associate Account Executive

Company: FireMon

Location: Mexico

Posted Nov 18, 2025

FireMon is warning about a phishing attempt impersonating their HR department. They are hiring an Account Associate to help with customer acquisition and revenue growth. The role involves working with partners, marketing, and channel teams. FireMon provides network security solutions for hybrid environments.

Customer Success and Implementation Manager

Company: TrustArc

Location: Remote

Posted Nov 18, 2025

This job description highlights a Customer Success Manager role at TrustArc, emphasizing enterprise-scale SaaS deployments, AI-enabled solutions, and customer-centric outcomes. The position offers competitive compensation, flexible work arrangements, and opportunities for professional growth. TrustArc promotes a diverse, inclusive workplace with employee support programs and a focus on work-life balance.

Principal Software Architect

Company: Wiser Solutions

Location: UK

Posted Nov 18, 2025

Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The Principal Software Architect role involves shaping architecture, driving technical transformation, and ensuring scalable cloud-native solutions. The company values architectural leadership, cloud expertise, cross-functional collaboration, and hands-on technical delivery.

Professional Services Engineer

Company: Tines

Location: USA

Posted Nov 18, 2025

The role is a remote Professional Services Engineer position at Tines, focusing on integrating and optimizing workflow automation solutions for customers. The ideal candidate will have 5+ years of experience delivering Professional Services and implementing SOAR platforms, strong customer-facing skills, and experience with APIs and automation solutions.

Litigation Consultant

Company: Sedgwick

Location: USA

Posted Nov 18, 2025

Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for career growth. It is recognized as one of the best workplaces in the financial services and insurance industry. The company handles high-end cases with serious injuries and complex coverage scenarios, and provides a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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