Customer Experience Jobs

1,742,714 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

DevOps Engineer

Company: Leonardo.Ai

Location: Australia

Posted Nov 12, 2025

Leonardo AI is a generative AI platform that empowers users to bring their ideas to life. They are scaling their engineering teams to design systems and infrastructure that keep creativity limitless for hundreds of millions of users worldwide. The company is looking for a DevOps Engineer to join their Platform Tribe and work on building and scaling infrastructure, supporting GPU optimization, improving CI/CD pipelines, strengthening observability, contributing to integration projects, upholding DevOps best practices, and keeping learning and sharing.

Senior Backend Engineer - Cross-Chain Solver

Company: LI.FI

Location: EMEA

Posted Nov 12, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company is passionate about enabling a fairer, more decentralized world and cares about user experience. They are looking for a Senior Backend Engineer CrossChain Solver to lead the development and optimization of their crosschain solver, which is critical for executing fast, reliable, and cost-effective crosschain transactions.

Senior Brand Designer

Company: Webflow

Location: USA

Posted Nov 12, 2025

Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. They are seeking a Senior Brand Designer to shape and scale their brand across campaigns, events, and experiences. The role focuses on brand design excellence, building visual identity systems, and creating high-impact campaign assets.

Senior Customer Success Business Partner

Company: Anaplan

Location: Belgium

Posted Nov 12, 2025

The EMEA Customer Success Team at Anaplan is seeking a Senior Customer Success Business Partner in Belgium to support a diverse portfolio of customers. The role involves acting as a strategic trusted advisor, collaborating with internal teams, managing escalations, driving customer satisfaction, and facilitating connections with other teams to deliver a seamless customer experience. The ideal candidate should have proven experience managing enterprise customers, exceptional communication skills, and a customer-centric approach.

Product Manager - Sites

Company: Figma

Location: USA

Posted Nov 12, 2025

Figma Sites is a new product in public beta that helps creators turn designs into websites without plugins or code. The company is looking for a Product Manager to lead the next chapter of Figma Sites, collaborating with engineering, design, and research to deliver seamless publishing experiences and shape the future of design to product.

Senior Engineering Manager - Core Sync

Company: Dropbox

Location: USA

Posted Nov 12, 2025

Dropbox seeks a Senior Engineering Manager to lead a team of engineers, focusing on modernizing their Sync platform and driving innovation. The role involves managing up to 25 engineers, collaborating with Product Managers, and ensuring high-quality execution of critical business objectives.

Full Stack Engineer

Company: Wiser Solutions

Location: India

Posted Nov 12, 2025

Wiser Solutions is a company that provides instore and eCommerce intelligence tools to help brands, retailers, and retail channel partners optimize pricing, marketing, and operations. They are seeking a highly capable Full Stack engineer to develop their suite of product offerings, which involves collecting, categorizing, and analyzing large amounts of semistructured data from various sources. The ideal candidate should have experience with NodeJS, TypeScript, React, Redux, GraphQL, AWS, Kubernetes, Terraform, and databases like Postgres, MongoDB, Redis, and Elasticsearch.

Staff Engineer - Site Reliability

Company: Zapier

Location: North America

Posted Nov 12, 2025

Zapier is a company that builds automation and AI tools to help businesses scale. They value diversity, remote work, and a culture of learning and collaboration. The company is looking for a Staff Site Reliability Engineer with deep observability expertise to lead a multiyear reliability strategy and influence organizational culture and practice.

Deal Desk Manager

Company: Bishop Fox

Location: USA

Posted Nov 12, 2025

Bishop Fox is a leading authority in offensive security, providing solutions such as continuous penetration testing, red teaming, and attack surface management. They are hiring a Deal Desk Manager to oversee RFPs, security questionnaires, and deal desk operations, ensuring alignment with company policies and industry best practices. The role requires expertise in RFP tools, Salesforce, finance, and deal desk procedures.

Senior Product Designer - Hyperliquid

Company: LI.FI

Location: EMEA

Posted Nov 12, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a Senior Product Designer focused on perpetuals trading to deliver designs in a remote environment.

Engineering Manager - Developer Impact (Developer Experience)

Company: Zapier

Location: North America

Posted Nov 12, 2025

Zapier is seeking an Engineering Manager to lead the Developer Impact team, which focuses on improving developer productivity and velocity through automation, AI, and internal tooling. The role involves managing a team, identifying and eliminating friction in the development process, championing best practices, and applying AI to developer workflows. Zapier values diversity, remote work, and a culture of experimentation.

Senior Software Engineer - Data Infrastructure

Company: Webflow

Location: USA

Posted Nov 12, 2025

This text describes a Senior Software Engineer Data Infrastructure role at Webflow, highlighting responsibilities involving data systems, cloud infrastructure, and collaboration with teams. It outlines compensation ranges, benefits like equity ownership and healthcare, and company culture emphasizing inclusivity and innovation. The posting also includes information about work flexibility and career development opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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