Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Edge AI Product Marketing Manager

Company: Axelera AI

Location: Europe,UK

Posted Dec 17, 2025

Axelera AI, a leading deeptech startup, showcases its achievements with a $120M raise and world-class team. They seek a Product Management professional to drive innovation and growth in AI solutions.

Technical Coordinator

Company: Axelera AI

Location: Europe,UK

Posted Dec 17, 2025

Axelera AI showcases its achievements as a leading deeptech startup with $120M raised, 220+ employees, and a successful Metis™ AI Platform. They seek a Technical Coordinator for a Horizon EU program, emphasizing innovation, collaboration, and global impact.

Business Development Representative

Company: Lumivero

Location: USA

Posted Dec 17, 2025

Lumivero seeks a motivated Business Development Representative to drive growth through outbound sales, offering competitive pay, remote work, and career advancement in a global team focused on impactful data solutions. The role emphasizes problem-solving, relationship-building, and leveraging market-leading software to empower clients with informed decision-making.

Software Development Engineer III - Android, Navigation SDK

Company: Mapbox

Location: Poland

Posted Dec 17, 2025

Mapbox is a leading platform for location-aware businesses, offering tools for navigation and customization. The role involves developing SDKs and navigation experiences, with emphasis on innovation, quality, and team collaboration. The company values creativity, diversity, and professional growth.

Senior Engineering Manager

Company: Cryptio

Location: UK

Posted Dec 17, 2025

Cryptio is seeking a Senior Engineering Manager to lead data infrastructure projects in the crypto economy, offering remote work, competitive benefits, and opportunities to shape high-impact systems. The role emphasizes team leadership, process optimization, and technical collaboration in a fast-paced fintech environment.

Director / Associate Director - Global Medical Affairs

Company: EVERSANA

Location: UK

Posted Dec 17, 2025

EVERSANAs mission emphasizes innovation in healthcare, global team collaboration, and commitment to diversity. The job description highlights leadership in Medical Affairs, project management, and client relations while promoting inclusive cultural values.

Engineering Manager - Template Search Quality team

Company: Canva

Location: Australia

Posted Dec 17, 2025

Canva seeks a leader to grow their backend and ML team, focusing on search architecture and user experience. The role offers equity, flexible leave, and a supportive culture, emphasizing innovation and inclusivity.

Software Development Engineer II - Search Box

Company: Mapbox

Location: Japan

Posted Dec 17, 2025

Mapbox is a leading platform for location-based services, focusing on advanced search algorithms and scalable solutions. They seek engineers with expertise in search techniques, machine learning, and big data to enhance their systems.

Senior DevOps Engineer | AWS, CI/CD, Microservices

Company: Nuvolar

Location: Spain

Posted Dec 17, 2025

This job posting highlights Nuvolar's Senior DevOps Engineer role with opportunities for remote work, flexible schedules, international collaboration, and professional growth. The company emphasizes a people-first culture, impactful projects in healthcare and technology, and comprehensive benefits including mental health support and career development resources.

Obesity Medicine Physician - Dedicated Collaborator

Company: Form Health

Location: USA

Posted Dec 17, 2025

Form Health is a telemedicine obesity treatment clinic offering high-quality care through a multidisciplinary team. They seek an ABOM-certified physician for a collaborative role with Advanced Practice Providers, emphasizing evidence-based treatment, mentorship, and team-based care. The position includes competitive compensation, comprehensive benefits, and a commitment to diversity and inclusion.

Lead Implementations Support Engineer

Company: Blossom

Location: USA

Posted Dec 17, 2025

This job description outlines a Lead Implementations Support Engineer role with responsibilities including technical delivery of client onboarding, team leadership, data migration, system configuration, and process automation. Required skills emphasize technical expertise in databases, ETL processes, and programming languages, along with leadership and organizational abilities.

IT Recruiter

Company: Access Softek

Location: Europe

Posted Dec 17, 2025

Access Softek, a leading fintech company, seeks an IT Recruiter to join their team. The role involves full-cycle recruitment, collaboration with hiring managers, and building talent pipelines. Benefits include home office equipment, paid leave, and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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