Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Director of Product Management - MetaMask (Core Extension UX)

Company: Consensys

Location: Anywhere

Posted Dec 17, 2025

The text outlines MetaMask's mission to empower users through decentralized technologies, highlighting their tools, user base, and team structure. It emphasizes creating a trusted and delightful experience while driving innovation in crypto wallets and web3 accessibility.

Technical Support Engineer (Edge Cloud)

Company: Gcore

Location: Poland

Posted Dec 17, 2025

Gcore offers a global role in digital infrastructure with competitive benefits, remote work options, and opportunities to work on cutting-edge technologies. The job emphasizes collaboration with industry leaders, technical expertise in cloud and network solutions, and career growth within a dynamic team.

Salesforce Technical Architect

Company: fusionSpan

Location: USA

Posted Dec 17, 2025

fusionSpan seeks a Salesforce Technical Architect with 3+ years of experience in Salesforce implementation, Agile methodologies, and CI/CD. The role offers competitive benefits including health insurance, vacation, and parental leave.

Senior Budget Officer

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting seeks a Senior Budget Officer for a remote position supporting the Bethesda MD office. The role involves budget development, fiscal analysis, and program planning, with requirements including an MBA or relevant degree and 12+ years of experience. The position offers competitive compensation, comprehensive benefits, and a total rewards package, including healthcare, retirement plans, and professional development opportunities.

Legal Contracts Specialist

Company: WEP Clinical

Location: USA

Posted Dec 17, 2025

WEP Clinical seeks a Legal Contracts Specialist to support their global operations, offering competitive benefits and a commitment to diversity. The role involves contract management, legal compliance, and collaboration with stakeholders.

Senior Product Designer - MetaMask

Company: Consensys

Location: Anywhere

Posted Dec 17, 2025

Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They seek a Senior Product Designer to shape decentralized finance tools, emphasizing collaboration, user-centric design, and impactful contributions to scalable web3 platforms.

Data Center Security Technical Lead

Company: OpenAI

Location: USA

Posted Dec 17, 2025

OpenAI's Security team focuses on protecting technology and people, seeking a cybersecurity leader to manage data center security. The role involves leading teams, ensuring compliance, and advancing security practices to safeguard AI development.

Machine Learning Engineer - Personalization

Company: Spotify

Location: North America

Posted Dec 17, 2025

Spotify's Personalization team uses AI and ML to enhance music recommendations, offering a unique opportunity for ML engineers to innovate and shape the future of audio experiences.

Director, Life Sciences Technology Consulting – Patient Services

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job description outlines a Director role in Technology Consulting with responsibilities involving designing technology solutions for patient services, leading project teams, and achieving business targets. The position offers competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive workplace environment.

Video Editor

Company: GrowthAssistant

Location: Philippines

Posted Dec 17, 2025

This job posting seeks a creative Video Editor for a fast-growing company offering remote work, competitive salary (PHP 65,000-80,000/month), comprehensive benefits including health insurance and paid leave, and opportunities for professional development. The role requires experience in social media video editing and collaboration with teams to create high-performing ads for ecommerce brands.

Associate Theft Investigator

Company: Panoptyc

Location: Philippines

Posted Dec 17, 2025

Panoptyc seeks detail-oriented Associate Theft Investigators to analyze video footage and identify theft incidents using AI and manual reviews. The role offers performance-based pay, flexible hours post-training, and opportunities to impact retail security globally.

VP - Group Account Director (Omnichannel)

Company: EVERSANA

Location: USA

Posted Dec 17, 2025

EVERSANA INTOUCH is a global marketing agency focused on improving patient lives through innovative solutions. They emphasize diversity, inclusion, and offer competitive salaries. The VP Group Account Director role involves managing digital campaigns and client relationships while fostering an inclusive culture.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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