Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Exterior Services Technician

Company: Walmart

Location: Valdosta, GA

Posted Jan 24, 2025

Staff Pharmacist

Company: CVS Health

Location: Athens, GA

Posted Jan 24, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. They are responsible for managing patient health through safe and appropriate practices, overseeing pharmacy operations, and ensuring compliance with regulations. The role involves supporting positive patient experiences, proactively offering immunizations, managing inventory, and maintaining relevant clinical skills.

Business Office Associate

Company: CarMax

Location: Lithia Springs, GA

Posted Jan 24, 2025

This job posting is for a Business Office Associate position at CarMax in Lithia Springs, Georgia. The role involves providing exceptional customer service, facilitating sales, auction, and appraisal processes, managing cash, processing paperwork, and mentoring new associates. Key responsibilities include greeting customers, answering queries, handling incoming calls, processing sales paperwork, managing multiple pay types, and maintaining DMV-related paperwork. The position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced, noisy environment with various shifts, including nights, weekends, and holidays.

Sr. Business Controls Specialist - GCAOO QA/QC Sr. Testing Specialist

Company: Bank of America

Location: Kennesaw, GA

Posted Jan 24, 2025

Bank of America is seeking a QC/QA Sr. Testing Specialist for the Global Credit, Anti-Money Laundering (AML) and Onboarding Operations (GCAOO) team. The role involves executing testing to measure adherence to AML/Financial Crimes Global Standard requirements, applying quality management disciplines, and influencing business managers to ensure enforcement of the QC/QA program. The candidate should have 2+ years of risk management and/or LOB/ECF experience, strong analytical and organizational skills, and excellent communication abilities.

Business Office Associate

Company: CarMax

Location: Buford, GA

Posted Jan 24, 2025

This job posting is for a Business Office Associate position at CarMax in Buford, Georgia. The role involves providing exceptional customer service, facilitating the sales, auction, and appraisal process, and managing cash and paperwork. Key responsibilities include assisting store personnel, processing paperwork for sales and auctions, handling customer inquiries, and mentoring new associates. The position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The work involves standing or walking for extended periods, and various shifts including nights, weekends, and holidays.

Oracle HCM Cloud Lead Consultant

Company: Infosys

Location: Atlanta, GA

Posted Jan 24, 2025

PHARMACY/MODIFIED FULL TIME PHARMACIST

Company: Kroger

Location: Augusta, GA

Posted Jan 24, 2025

The job description involves creating an outstanding customer experience, ensuring a safe and clean environment, achieving sales and profit goals, and maintaining quality assurance standards. Responsibilities include fulfilling prescription needs, providing patient counseling, ensuring legal compliance, and maintaining a professional image. The role requires a Bachelor's Degree in pharmacy, current state pharmacist licensure, and effective communication skills. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Lead Director; UW - Voluntary

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

CVS Health is seeking a Lead Director for the Aetna Voluntary Underwriting team. The role involves strategic planning, underwriting methodology development, analysis and reporting, product development, and team management. The ideal candidate will have extensive experience in underwriting voluntary benefits products, a proven track record in driving profitability and growth, and strong interpersonal skills. The position offers a competitive pay range, comprehensive benefits, and opportunities for career advancement.

Pharmacy Technician

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Retail Backroom Coordinator

Company: The TJX Companies, Inc.

Location: Suwanee, GA

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a team player with strong communication and organizational skills. The role involves executing receiving and merchandising standards, ensuring a clean and organized store, and providing excellent customer service. The company values a culture of honesty, integrity, and continuous learning. Benefits include a discount, 401(k) contributions, and various insurance options. The position offers a starting pay range of $13.00 to $13.50 per hour.

Sr. Training Consultant

Company: Esri

Location: Atlanta, GA

Posted Jan 24, 2025

Exterior Services Technician

Company: Walmart

Location: Albany, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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