Customer Satisfaction Jobs in Atlanta, GA

30,989 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Retail Sales Associate

Company: Staples

Location: Alpharetta, GA

Posted Jan 24, 2025

HRIS Solutions Consultant - Workday

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum, a leading provider of employee benefits, is seeking an HRIS Solutions Consultant for a hybrid role. The successful candidate will manage HRIS implementation projects, provide technical guidance on Unum's HR Connect solutions, and partner with internal teams and product owners. The role requires at least 4+ years of HRIS and business analysis experience, strong knowledge of Workday/ServiceNow/ADP/UKG module integration, and excellent project management skills. Unum offers a comprehensive benefits package including health, vision, dental, disability, a generous PTO, 401(k) contribution, mental health support, career advancement opportunities, and tuition reimbursement.

Consulting Dietitian - Tallahassee Area

Company: Aramark

Location: Thomasville, GA

Posted Jan 24, 2025

General Utility Worker - Columbus State Univ.

Company: Aramark

Location: Columbus, GA

Posted Jan 24, 2025

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, equipment, and adhering to safety policies. Flexible hours, including evenings and weekends, are required. Aramark values employee development and equal employment opportunities.

Retail Supervisor, Merchandising - Tanger Out Savannah

Company: Gap Inc.

Location: Savannah, GA

Posted Jan 24, 2025

Gap, an iconic American brand, is seeking a role model to join their team. The position involves supporting store leadership, leading processes, and maintaining productivity. The ideal candidate will treat all customers and employees with respect, promote customer loyalty, and ensure a best-in-class customer experience. They should be tech-savvy, flexible, and able to work various shifts. Gap offers competitive benefits including merchandise discounts, paid time off, and a comprehensive 401(k) plan.

Store Associate

Company: CVS Health

Location: Winder, GA

Posted Jan 24, 2025

Pharmacy Intern

Company: CVS Health

Location: Tifton, GA

Posted Jan 24, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Coach/Ops Mgr Trainee

Company: Walmart

Location: Savannah, GA

Posted Jan 24, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging and integrity. Preferred qualifications include a Bachelor's degree in Business Management and Leadership, and experience supervising multiple direct reports.

Direct Sales Agent Specialist (2839) - Direct Auto

Company: Allstate

Location: Newnan, GA

Posted Jan 24, 2025

National General, a subsidiary of The Allstate Corporation, is seeking a Direct Sales Agent Specialist. The role involves driving new business sales, understanding customer needs, and building rapport and trust. Key responsibilities include closing sales of insurance and ancillary products, meeting sales goals, leveraging community contacts for a sales pipeline, and initiating outbound calls to target customers. The position offers competitive compensation and opportunities for growth within a supportive, inclusive environment. National General provides various insurance products and is known for its financial strength and commitment to diversity and inclusivity.

(USA) Merchandising Lead

Company: Walmart

Location: Valdosta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages