Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Software Engineer

Company: UKG

Location: Alpharetta, GA

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking innovative Software Engineers. The role involves working on cutting-edge SaaS technologies, impactful projects, and contributing to the technical foundation of flagship products. UKG offers a collaborative environment, diverse specialties, and comprehensive benefits including wellness programs, tuition reimbursement, and customizable expense reimbursement. The company values every voice and supports employees in doing their best work. Basic qualifications include a Bachelor's degree, 2+ years of software development experience, and proficiency in programming languages.

Pharmacy Intern

Company: CVS Health

Location: Kingsland, GA

Posted Jan 24, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional care. Interns will work under a licensed pharmacist, participate in patient care programs, and demonstrate empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Rome, GA

Posted Jan 24, 2025

Production Technician

Company: Eaton

Location: Smyrna, GA

Posted Jan 24, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Atlanta, GA

Posted Jan 24, 2025

Phlebotomist - Floater

Company: Labcorp

Location: Gainesville, GA

Posted Jan 24, 2025

Sales Management Trainee Intern- Summer- Lithonia

Company: Enterprise Mobility

Location: Conyers, GA

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a real-world professional environment. Paid interns learn to manage a fleet of vehicles, handle customer service, develop marketing strategies, and build relationships. The internship is team-based, providing opportunities for growth, learning, and fun. It offers competitive pay, performance incentives, and employee referral rewards. Eligibility includes being at least 18, enrolled in a bachelor's degree program, having a valid driver's license, and relevant work experience.

PHARMACY/TECHNICIAN

Company: Kroger

Location: La Grange, GA

Posted Jan 24, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Peachtree City, GA

Posted Jan 24, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Atlanta, GA

Posted Jan 24, 2025

STARBUCKS/BARISTA

Company: Kroger

Location: Alpharetta, GA

Posted Jan 24, 2025

Sales Management Trainee Intern- Summer- Marietta

Company: Enterprise Mobility

Location: Marietta, GA

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a real-world professional environment. Paid interns learn to manage a fleet of vehicles, handle customer service, develop marketing strategies, and build relationships. The internship is team-based, providing opportunities for growth, learning, and fun. It offers competitive pay, performance incentives, and employee referral rewards. Eligibility includes being at least 18, enrolled in a bachelor's degree program, having a valid driver's license, and relevant work experience.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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