Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Cafe Associate

Company: Walmart

Location: Rome, GA

Posted Jan 24, 2025

The text describes a café associate position at Sam's Club, emphasizing the importance of passionate, friendly, and hardworking individuals. The role involves preparing food, maintaining cleanliness, ensuring product quality, and prioritizing member satisfaction. The café associates are expected to be team players, innovators, and adaptable to change. They should be comfortable with using digital tools to enhance the shopping experience. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth. The ideal candidate should be at least 18 years old.

Retail Department Coordinator

Company: The TJX Companies, Inc.

Location: Dawsonville, GA

Posted Jan 24, 2025

Marshalls Store 1292 in Dawsonville, GA is seeking a team player with retail experience to contribute to the growth of their career. The role involves promoting an excellent customer experience, leading a team of associates, and maintaining a clean, organized store. The company values a culture of honesty, integrity, and continuous learning. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance, cell phones, and pet care. The starting pay range is $13.00 to $13.50 per hour. Marshalls, part of the TJX family, is committed to embracing diversity and providing equal employment opportunities.

Charge Registered Nurse - CRN II

Company:

Location: Conyers, GA

Posted Jan 24, 2025

The Charge Nurse role at Fresenius Medical Care North America involves managing daily operations to ensure continuity of care, maintaining patient and staff safety, and overseeing quality outcomes. Key responsibilities include providing guidance to direct patient care staff, participating in staffing decisions, ensuring compliance with regulations, and maintaining a safe working environment. The role requires supervisory experience, strong communication skills, and CPR certification. The position involves direct patient care, equipment operation, and collaboration with the direct patient care team.

Maintenance Custodian Associate

Company: Walmart

Location: Alpharetta, GA

Posted Jan 24, 2025

Cafe Associate

Company: Walmart

Location: Alpharetta, GA

Posted Jan 24, 2025

Management Assistant

Company: CarMax

Location: Lithia Springs, GA

Posted Jan 24, 2025

This job posting is for a position at CarMax in Lithia Springs, Georgia. The role involves assisting store managers in hiring and onboarding processes, providing exceptional customer service, and managing various administrative tasks. Key responsibilities include coordinating employment processes, greeting job applicants, conducting new associate orientations, processing paperwork for sales and auctions, and managing multiple pay types. The ideal candidate should have strong organizational skills, be able to multitask, and have intermediate PC skills. The work environment is described as pleasant but noisy, with potential for extended standing or walking.

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Morrow, GA

Posted Jan 24, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

Member Frontline Cashier

Company: Walmart

Location: Augusta, GA

Posted Jan 24, 2025

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Gainesville, GA

Posted Jan 24, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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