Customer Satisfaction Jobs in Atlanta, GA

30,990 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Marietta, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires providing excellent customer service, adhering to food safety procedures, and maintaining cleanliness. Qualifications include the ability to work independently, basic math skills, and excellent communication. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Exterior Services Technician, DOT Operator - DS

Company: Walmart

Location: Roswell, GA

Posted Jan 24, 2025

Walmart is recruiting Landscape Technician Operators in Roswell, GA. The role involves maintaining landscapes, performing grounds maintenance, and ensuring a clean environment. The job requires outdoor work, physical labor, and experience in landscaping, maintenance, or retail. Walmart offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and time-off benefits. The hourly wage range is $19.00-$35.00, with potential premiums. Minimum qualifications include being 21 years old, having a valid driver's license, and passing a DOT physical. Preferred qualifications include an associate's degree in related fields and relevant certifications.

Oracle EBS SCM Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Diamond-level Oracle Partner Network member to join their team as an Oracle SCM Manager. The role involves managing client interactions, delivering technology and business solutions, and leading functional design, process design, and prototyping stages of Oracle implementations. Responsibilities also include business development, people development, and training in Oracle Cloud. Required qualifications include extensive experience in Oracle or PeopleSoft Supply Chain Management implementations, senior resource experience, and a willingness to travel up to 50%. Preferred qualifications include Oracle certification, strong communication skills, and problem-solving abilities. Deloitte offers competitive compensation, benefits, and opportunities for professional development.

Cashier

Company: Kroger

Location: Loganville, GA

Posted Jan 24, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Morrow, GA

Posted Jan 24, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Kennesaw, GA

Posted Jan 24, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Loganville, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Territory Sales Representative

Company: TruGreen

Location: Columbus, GA

Posted Jan 24, 2025

TruGreen, a leading lawn care company, is seeking a Territory Sales Representative. The role involves selling lawn care maintenance plans to both new and existing customers, either at their homes or over the phone. TruGreen values its employees, offering competitive wages, growth opportunities, and comprehensive benefits including health insurance, 401k, and paid time off. The company emphasizes its commitment to quality, customer service, and the science of lawn care. It also encourages diversity and inclusion, and is proud to hire veterans.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages