Customer Satisfaction Jobs in Atlanta, GA

30,990 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Director of Engineering - Manufacturing Process, Packaging, and Infrastructure (Juice and Syrup)

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 24, 2025

The job posting is for a Director of Engineering - Manufacturing Process, Packaging and Infrastructure (Juice and Syrup) role at Coca-Cola. The successful candidate will lead technical capital equipment solutions for existing and new processing and packaging lines, manage OEM supplier relationships, and engage with company-owned and co-man sites to build capability and capacity. The role requires a minimum of 7-10 years of engineering experience in the food and beverage industry, a Bachelor's Degree in engineering, and advanced project management skills. The candidate will provide supply chain support, develop robust technical equipment solutions, and work on DtV projects to reduce total delivered costs. The role involves travel up to 75% and offers a significant impact on Coca-Cola's innovation agenda.

Pharmacy Technician

Company: CVS Health

Location: Canton, GA

Posted Jan 24, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

CDL Driver Sales and Service (Hourly)

Company:

Location: Savannah, GA

Posted Jan 24, 2025

Staff Engineer - Android

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 24, 2025

CVS Health is seeking a Staff Engineer - Android to work on the customer-facing Flagship CVS app. The role involves advancing architecture and mobile product, collaborating with cross-functional teams, and mentoring team members. The ideal candidate should have 7+ years of software development experience, with at least 7+ years in designing/developing Android mobile applications. They should be proficient in modern Android development frameworks like Jetpack compose and Kotlin, and have experience working with design, product, and data teams. The role also involves improving CI/CD infrastructure, driving cost and time to market solutions, and ensuring end-to-end application delivery. CVS Health offers competitive compensation, benefits, and a culture that values diversity, inclusion, and belonging.

Pharmacy Intern - Grad

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Senior Project Manager

Company: Planet DDS

Location: Atlanta, GA

Posted Jan 24, 2025

Planet DDS, a leading provider of cloud-based dental solutions, is seeking a Senior Project Manager to oversee customer-facing onboarding projects. The ideal candidate will have strong project management skills, a customer-centric approach, and experience in technology, SaaS, or professional services. Responsibilities include managing projects from initiation to completion, guiding customers through the onboarding process, and ensuring successful project delivery. The role involves leading project teams, managing financial aspects, and driving organizational change management initiatives. Qualifications include a Bachelor's degree, 5+ years of project management experience, and a proven track record in delivering projects that meet or exceed customer expectations.

Sales Management Trainee

Company: Enterprise Mobility

Location: Warner Robins, GA

Posted Jan 24, 2025

Enterprise Mobility is currently hiring for its Management Training Program, offering a clear career path with opportunities in various fields. The role involves serving as a face of the company, handling customer service, sales, marketing, finance, and operations. The company provides comprehensive benefits, including competitive compensation, health insurance, 401(k) retirement plan, and employee discounts. The position requires a Bachelor's degree, a valid driver's license, and authorization to work in the US.

Management Trainee

Company: Enterprise Mobility

Location: Lithia Springs, GA

Posted Jan 24, 2025

Oracle Analytics Cloud, Manager (FDI/FAW)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's AI & Data team is an integrated group of data and AI technologists offering services across Operate, AI, and Engineering. They serve as a trusted advisor and managed service provider, assisting clients with data modernization, data ops, AI, and ML. The team helps clients run smarter, faster, and more efficiently through continuous development, innovation, automation, scaling, and operation. As a Manager, you'll lead and deliver solutions, manage teams, and contribute to thought leadership and business development. Required qualifications include 6+ years of relevant technology consulting experience, expertise in cloud and hybrid infrastructures, and proficiency with Oracle Analytics Cloud, Oracle Fusion Analytics, and Oracle Fusion Cloud & BI products.

Supervisor - Customer Care (Hybrid)

Company: BD

Location: Conyers, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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