Customer Satisfaction Jobs in Atlanta, GA

30,990 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Sales Manager

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 24, 2025

The Coca-Cola Company is seeking a Sales Manager to manage customer businesses, conduct regular business reviews, and activate beverage strategies. The role involves building relationships with senior-level buyers, conducting restaurant audits, and developing business plans. The ideal candidate should have a Bachelor's degree, 3+ years of sales account management experience, and strong communication and negotiation skills. The company offers iconic brands, diverse customers, and opportunities for skill development.

Food Service Worker

Company: Sodexo

Location: Augusta, GA

Posted Jan 24, 2025

Tech Mobilization Senior Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a global professional services company, is seeking a Senior Technology Mobilization Lead for a remote position. The role involves technology mobilization governance for Business Process Services (BPS) mobilization projects, ensuring high-quality solutions with appropriate program controls. Key responsibilities include coordinating with client tech leads, managing project risks, and overseeing technology stabilization activities. The ideal candidate should have strong project management skills, risk analysis abilities, and experience in BPS mobilizations. A Bachelor's degree in a relevant field and PMP certification are preferred. The role requires 15% travel on average and offers a competitive salary range of $115,000 - $188,599 in Colorado.

Shift Lead

Company: Walgreens

Location: Suwanee, GA

Posted Jan 24, 2025

Pharmacy Intern Grad

Company: Walgreens

Location: Kingsland, GA

Posted Jan 24, 2025

Community Management Intern

Company: Walgreens

Location: Duluth, GA

Posted Jan 24, 2025

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include registering sales, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store operations, competitors, and customers, and participating in team challenges. Basic qualifications include being a student, fluency in English, and flexibility for various shifts.

Staff Software Engineer

Company: MacStadium

Location: Atlanta, GA

Posted Jan 24, 2025

MacStadium is seeking a Staff Software Engineer to join their growing Software Development team. The role involves designing, developing, and delivering virtualization and orchestration products. The engineer will use Go, Kubernetes, Swift, Ansible, Terraform, and other technologies. The ideal candidate should have a BABS in Computer Science or a similar field, 5+ years of experience, and proficiency in Agile development practices. MacStadium offers competitive benefits, including day one coverage for medical insurance, generous paid time off, and opportunities for professional development.

Learning Management System Administrator

Company: Rheem

Location: Atlanta, GA

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Learning Management System Administrator. The role involves strategic use and implementation of Rheem's LMS, establishing certifications, learning paths, and engagement programs. The ideal candidate should have a Bachelor's degree, 7+ years of experience with digital learning tools, and strong technical expertise. They will lead and work as a resident expert on learning delivery, collaborating with team members and providing consultative problem-solving. The position is based in Atlanta, GA, and requires excellent communication skills, business acumen, and the ability to work independently and as part of a team.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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