Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Customer Advisor

Company: CarMax

Location: Savannah, GA

Posted Jan 23, 2025

CarMax is seeking a Service Customer Advocate to deliver exceptional customer service. The role involves acting as a liaison between customers and retail technicians or mechanical associates, managing repair orders, and ensuring customer understanding of all recommendations and repairs. The ideal candidate will demonstrate strong interpersonal, communication, and customer service skills, and be able to work in a high-energy, fast-paced environment. CarMax is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For.

Technical Product Marketing Manager/Sr Manager, Agentforce

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce is seeking a Technical Product Marketer for their Agentforce team. The ideal candidate will have 5-7+ years of experience in technical product marketing, product management, or solution engineering. They should possess deep technical knowledge, strong communication skills, and the ability to translate complex concepts into compelling stories. Responsibilities include partnering with Product Management, roadmapping product strategy, developing sales training materials, and staying updated with technology trends. The role involves cross-functional collaboration and up to 25% travel. Salesforce values diversity and equality, offering inclusive benefits and initiatives.

Route Sales Driver

Company: Aramark

Location: Dawsonville, GA

Posted Jan 23, 2025

Aramark is seeking a Route Sales Driver to deliver products to various locations, maintaining cleanliness of vehicles, and reporting daily sales, waste, and concerns. The role requires a valid driver's license, DOT license, and previous driving experience. Aramark values safety, interpersonal skills, and the ability to work independently. The company offers opportunities for skill development and career growth.

Health and Safety Technician

Company: Cummins

Location: Morrow, GA

Posted Jan 23, 2025

Cummins Inc. is seeking a skilled Health and Safety Technician for an onsite role in Forest Park, Georgia. The successful candidate will provide technical support to production and site personnel, assist in implementing and maintaining Health, Safety and Environmental Management Systems, participate in inspection and audit programs, and report work-related incidents. The ideal candidate should have significant relevant experience, excellent communication skills, and proficiency in Microsoft applications. Cummins offers competitive compensation and benefits, including a 401(k) plan and health insurance.

Retail Key Carrier Coordinator

Company: The TJX Companies, Inc.

Location: Kennesaw, GA

Posted Jan 23, 2025

Marshalls, a retail store, is seeking a Key Carrier to contribute to the growth of their career. The role involves alternating between Coordinator and Key Carrier, maintaining all aspects of the store, and providing exceptional customer service. The company culture is positive, encouraging, and embraces change. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $14.00 to $14.50 per hour.

Merrill Team Financial Advisor

Company: Bank of America

Location: Athens, GA

Posted Jan 23, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, is seeking a Team Financial Advisor (TFA) for its Business Development Program. The TFA will develop a client base, recommend suitable investment products, and balance various activities including growth, referrals, customer follow-up, prospect building, and compliance. The role offers mentorship, world-class training, and access to a range of investment and banking products. Ideal candidates have at least three years of full-time sales experience, financial acumen, and strong interpersonal skills. The position requires registration and licensing, completion of CFP courses, and ongoing developmental assessments.

GE Vernova Steam Power Manufacturing/ Lean Internship - Summer 2025

Company: GE Vernova

Location: Norcross, GA

Posted Jan 23, 2025

GE Vernova is inviting applications for an internship opportunity in a manufacturing environment, focusing on improving production areas using Lean Six Sigma methodologies. The role involves driving customer satisfaction, quality, and productivity savings. The intern will work on projects with cross-functional teams, enhancing technical knowledge of production equipment safety and effectiveness. Basic qualifications include enrollment in an engineering or technical program with a minimum 3.0 GPA, willingness to undergo drug testing and background checks, and possession of a valid driver's license. The internship runs from May/June to August 2025, with a day shift schedule of 40 hours weekly. GE Vernova is committed to addressing the climate crisis, aiming to electrify the world while decarbonizing it. Benefits include competitive pay, relocation assistance, housing allowance, employee assistance program, and retirement savings plan.

PRODUCE/CLERK

Company: Kroger

Location: Alpharetta, GA

Posted Jan 23, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling the 3A's of friendly service, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness. The role requires effective communication, stress management, and the ability to work in a high-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Vice President, Customer Success Operations (Chief of Staff)

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce, a leading company in CRM, AI, and Data, is seeking a VP of Customer Success Operations. This role involves strategic advising, driving organizational priorities, and fostering cross-organizational relationships. The ideal candidate should have 15+ years of leadership experience, a strong marketing background, and proven ability in driving strategy and execution. Responsibilities include leading strategic initiatives, enhancing operational effectiveness, and amplifying the President's voice. The role requires exceptional communication skills, interpersonal abilities, and the capacity to thrive in dynamic environments.

Pharmacy Intern

Company: CVS Health

Location: Dalton, GA

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional care. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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