Customer Satisfaction Jobs in Atlanta, GA

30,992 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

User Experience (UX) Architect

Company: CapTech

Location: Atlanta, GA

Posted Jan 23, 2025

CapTech is an award-winning consulting firm that specializes in leveraging technology to help clients achieve their goals. They are currently seeking a UX Architect with extensive experience in designing digital brand experiences, user research, and accessibility best practices. The ideal candidate should possess strong communication skills, expertise in interaction design, usability principles, and the ability to mentor others. Responsibilities include leading design activities, creating personas, and advocating for accessible design. CapTech offers a variety of career paths, comprehensive benefits, and a commitment to diversity and inclusion.

Teachers at Dresden Drive KinderCare

Company: KinderCare Learning Companies

Location: Norcross, GA

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They implement a curriculum tailored to each child's needs, fostering a safe, nurturing environment for learning and growth. KinderCare's commitment to quality child care is reflected in their accredited programs across 40 states and the District of Columbia.

Service Consultant

Company: CarMax

Location: Lithia Springs, GA

Posted Jan 23, 2025

Mendix PreSales Solutions Consultant

Company: Siemens Digital Industries Software

Location: Atlanta, GA

Posted Jan 23, 2025

Siemens Software is seeking a recent college graduate for an Associate Consultant role in their Solutions Consulting team. The position involves working closely with customers and stakeholders to provide software solutions, with a focus on Mendix, the Siemens low-code platform. The role requires strong communication skills, problem-solving abilities, and a team-oriented mindset. Siemens offers a flexible work environment, competitive compensation, and a diverse, inclusive culture. The company is an Equal Opportunity Employer, committed to non-discrimination and reasonable accommodations.

Retail Sales Supervisor

Company: Staples

Location: Norcross, GA

Posted Jan 23, 2025

Director of Product Marketing Strategy

Company: CapTech

Location: Atlanta, GA

Posted Jan 23, 2025

CapTech, an award-winning consulting firm, is seeking a dynamic and experienced Product Manager. The role involves developing and launching innovative products, collaborating with senior leadership, and working with cross-functional teams. Key responsibilities include creating sales strategies, managing intellectual property, and leading product positioning. The ideal candidate should have at least 5 years of product management experience, consulting experience is preferred, and a technical background with agile development methodologies. CapTech offers a variety of career paths, comprehensive benefits, and a commitment to diversity and inclusion.

MEAT/CLERK

Company: Kroger

Location: Loganville, GA

Posted Jan 23, 2025

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and adhering to company policies. The ideal candidate should have effective communication skills, multi-tasking abilities, and past experience in food preparation. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Analyst - Client Resolution

Company: Visa

Location: Atlanta, GA

Posted Jan 23, 2025

Visa, a global leader in payments and technology, is seeking a problem-solving analyst to deliver high-value customer service. The role involves collaborating with various departments to understand client goals, advocating for clients, and maintaining relationships to understand market needs. The ideal candidate should have 2-3 years of experience in financial services, payments, software, or information services industries, with strong problem-solving skills, relationship management, and a customer-focused mindset. This hybrid position requires 5-10% travel and involves working from the office 2-3 days a week.

Pharmacy Technician

Company: CVS Health

Location: Conyers, GA

Posted Jan 23, 2025

CVS Health is seeking a Front End Pharmacy Technician with Omnicare, a CVS Health Company. The role involves order entry tasks, collaboration with pharmacists, and excellent customer service. The ideal candidate should be a certified pharmacy technician with at least one year of experience. Omnicare provides care in skilled nursing facilities, assisted living communities, and chronic care settings. The company offers competitive pay, comprehensive benefits, and a supportive work environment.

Staff Pharmacist FT

Company: CVS Health

Location: Atlanta, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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