Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Pharmacy Intern

Company: CVS Health

Location: Marietta, GA

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Pharmacy Intern

Company: CVS Health

Location: Winder, GA

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Gainesville, GA

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Milledgeville, GA

Posted Jan 23, 2025

Customer Experience Coor

Company: The TJX Companies, Inc.

Location: Peachtree City, GA

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Buford, GA

Posted Jan 23, 2025

Staff Pharmacist - $20,000 Sign On Available!

Company: Walmart

Location: Columbus, GA

Posted Jan 23, 2025

Walmart is seeking a Staff Pharmacist who will be at the forefront of patient communications, building relationships and advocating for patient wellbeing. The role involves processing prescriptions, counseling patients, administering immunizations, and understanding the business from inventory control to cost savings. The ideal candidate is an advocate of patient-centered care, accurate, consistent, and passionate about community involvement. They should model and provide guidance on customer service approaches, understand the community's health concerns, and ensure compliance with company policies and regulations.

Sales Leader II - C&IB Market Leader

Company: PNC

Location: Atlanta, GA

Posted Jan 23, 2025

At PNC, the Sales Leader II - C&I Market Leader position in Atlanta, GA, offers a fast-paced, inclusive workplace culture. The role involves managing teams, direct sales, and client responsibilities, with a focus on building relationships and providing best-in-class products. The ideal candidate should have account management skills, client prospecting abilities, and a results-oriented approach. A university degree, industry experience, and proven leadership are preferred. PNC offers comprehensive benefits including health coverage, retirement plans, and paid time off.

Revenue Assurance Manager

Company: Hitachi Energy

Location: Atlanta, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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