Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Cashier

Company: Kroger

Location: Peachtree City, GA

Posted Jan 23, 2025

PHARMACY/CERTIFIED TECH

Company: Kroger

Location: Carrollton, GA

Posted Jan 23, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and adhering to HIPAA regulations. Responsibilities include supporting health and wellness initiatives, assisting pharmacists, and compounding medications. The role requires a high school diploma or equivalent, national/state registration, and the ability to handle confidential information. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Intern

Company: CVS Health

Location: Augusta, GA

Posted Jan 23, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Newnan, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, recommending items, using equipment according to guidelines, preparing foods according to logs, measuring ingredients, labeling and stocking merchandise, reporting discrepancies, understanding store layout, staying current with ads, gaining product knowledge, maintaining inventory, ensuring proper temperatures, promoting trust, answering customer questions, adhering to food safety regulations, reinforcing safety programs, displaying a positive attitude, practicing preventive maintenance, and reporting accidents or issues. The role requires strong customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or deli experience is beneficial. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Kennesaw, GA

Posted Jan 23, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PRODUCE/CLERK

Company: Kroger

Location: Savannah, GA

Posted Jan 23, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling the 3A's of Friendly service, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness. The role requires effective communication, stress management, and the ability to work in a high-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Evening Concierge (M-F, 3p-11p)

Company: Bozzuto

Location: Atlanta, GA

Posted Jan 23, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are looking for a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' well-being and professional growth, fostering a diverse and inclusive work environment.

Assistant Manager, Customer Operations - Buckhead Station

Company: Gap Inc.

Location: Atlanta, GA

Posted Jan 23, 2025

Old Navy is a fashion brand that aims to democratize style and make shopping enjoyable. Established in 1994, it offers high-quality, affordable essentials for families. The company culture is community-oriented, fostering authenticity and high performance. The role involves leading a team, driving sales, and providing exceptional customer service. Benefits include merchandise discounts, competitive PTO, volunteer time, extensive 401(k), health insurance, and a commitment to diversity and inclusion.

Loader Operator - Camak, GA

Company: CRH

Location: Augusta, GA

Posted Jan 23, 2025

Midsouth Aggregates, a CRH company, is seeking a night shift employee for its quarry operations. The role involves maintaining and operating conveyor, screening, and crushing equipment, as well as loading aggregate materials using a front-end loader and haul trucks. The successful candidate will examine parts for damage or excessive wear, clean material from returned cars, check loaded material for quality, and accurately retrieve and write down car numbers. Knowledge of mining equipment, aggregate sizes, and classifications is required. The position offers competitive pay, comprehensive benefits, and opportunities for growth within the CRH family.

Cashier

Company: Kroger

Location: Rome, GA

Posted Jan 23, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Atlanta, GA

Posted Jan 23, 2025

STORE/NIGHT CLERK

Company: Kroger

Location: Calhoun, GA

Posted Jan 23, 2025

The job description involves creating an outstanding customer experience, maintaining a safe and clean environment, assisting in reaching sales and profit goals, and embracing the company's core values. Responsibilities include promoting trust and respect, gaining product knowledge, recommending items, maintaining freshness, adhering to food safety regulations, reinforcing safety programs, and reporting any safety risks or illegal activities. The qualifications include stress management, basic math skills, and effective communication. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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