Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Management Trainee

Company: Enterprise Mobility

Location: College Park, GA

Posted Jan 23, 2025

Enterprise Mobility is currently recruiting for its esteemed Management Training Program. This role offers a clear career path with numerous opportunities for growth, starting with a competitive compensation package of $53,105 annually for a 45-hour work week. The program provides comprehensive training in sales, customer service, finance, and operations, with a strong emphasis on community engagement and customer-centric approach. The ideal candidate should possess a Bachelor's degree, relevant work experience, a valid driver's license, and authorization to work in the US.

AVP, Pega Platform Engineering

Company: Unum Group

Location: Atlanta, GA

Posted Jan 23, 2025

Unum, a Fortune 500 company and leading employee benefits provider, is seeking an AVP for Pega Platform Engineering. The role involves leading the creation and implementation of Workflow & Automation platforms, ensuring technical direction aligns with business strategy, and managing multiple executive stakeholders. The ideal candidate should have strong knowledge of Pega platform, ServiceNow, and other Workflow & Automation platforms, with experience in Healthcare, insurance, and Financial firms. They should be a thought leader in Workflow & Automation, skilled in Agile/Lean development methodologies, and capable of articulating architecture to technical and business audiences. This is a hybrid position requiring 3 days per week onsite in Atlanta, GA, Chattanooga, TN, Columbia, SC, or Portland, ME.

CDL A Local Delivery Truck Driver

Company: Sysco

Location: College Park, GA

Posted Jan 23, 2025

Director, Restaurant Ads & Promotions - Strategy & Operations

Company: DoorDash

Location: Atlanta, GA

Posted Jan 23, 2025

DoorDash is seeking a Director, Restaurant Ads & Promos - Strategy & Operations. The role involves leading a team to set the strategy, vision, and go-to-market for ads and promotions across enterprise restaurant businesses. The ideal candidate will have experience in building and scaling products and businesses, preferably in digital advertising. They should be a proven leader, comfortable with data-driven decision making, and have a track record of managing cross-functional initiatives. The role offers a competitive compensation package, including opportunities for equity grants, and comprehensive benefits.

Customer Service Associate

Company: Walgreens

Location: Decatur, GA

Posted Jan 23, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens. The role offers a salary range of $15 - $17.5 per hour.

Flow Inventory Associate

Company: CarMax

Location: Warner Robins, GA

Posted Jan 23, 2025

The job at CarMax involves zone maintenance, vehicle receiving and shipping, inventory scanning, vehicle movement, lot wash/merchandising, and uploading photos to carmax.com. Key responsibilities include executing processes, participating in problem-solving and continuous improvement, providing customer service, maintaining lot security, preparing vehicles for shipping, scanning vehicles, washing and vacuuming customer returns, driving vehicles on and off lot, and ensuring workplace cleanliness. Minimum qualifications include a current driver's license, ability to read and transcribe data, high school diploma or equivalent, and ability to execute processes as defined. The role involves working in indoor and outdoor environments, flexible hours, and adherence to CarMax policies.

CDL Driver Sales and Service (Hourly)

Company:

Location: Savannah, GA

Posted Jan 23, 2025

Safety-Kleen, a subsidiary of Clean Harbors, is recruiting for a Class B Vacuum Truck Route Driver in Garden City, GA. The role involves managing a route, operating a Vacuum Truck, and picking up industrial waste from customers like automotive repair shops. Clean Harbors, a leading provider of environmental, energy, and industrial services, offers comprehensive benefits, growth opportunities, and a focus on health and safety. Key requirements include maintaining safety, visiting customer sites, completing tasks efficiently, and ensuring customer satisfaction. Preferred qualifications include commercial driver experience, Hazmat and Tanker endorsements, and business-to-business sales experience.

Field Service Engineer-Pharmacy Automation

Company:

Location: Atlanta, GA

Posted Jan 23, 2025

McKesson, a Fortune 10 company, is seeking a Field Service Technician. The role involves installation, configuration, maintenance, troubleshooting, and repair of customer systems and equipment. The technician will work on-site or off-site, collaborating with other teams or third parties. Key responsibilities include acting as a service representative, performing preventive maintenance, ensuring customer satisfaction, and maintaining equipment inventory. The ideal candidate should have a college diploma in electronics, robotics, or electromechanics, and at least 5 years of field service experience. Additional qualifications include experience with pneumatic and robotics systems, complex electronic control systems, and healthcare or pharmaceutical industry knowledge. McKesson offers a competitive compensation package, comprehensive benefits, and a culture that values integrity, customer-first service, accountability, respect, and excellence.

Specialty Sales (Style, Tech, Beauty) (T1197)

Company: Target

Location: Atlanta, GA

Posted Jan 23, 2025

Target is offering a Style Consultant position with an hourly rate of $16.00 USD. The role involves providing excellent guest service, maintaining a well-organized and visually appealing sales floor, and staying updated on industry trends. Key responsibilities include creating a welcoming environment, ensuring product availability, executing visual merchandising, and providing personalized recommendations. The ideal candidate should have a strong interest in apparel, excellent communication skills, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and continuous learning.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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