Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Shift Lead

Company: Walgreens

Location: Newnan, GA

Posted Jan 23, 2025

Product Owner

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture Interactive is a leading digital agency that prioritizes customer experience as a core part of its operations. They drive growth for clients by designing, building, and running impactful experiences. The company is recognized as a leader in the tech space and works with over 90% of Fortune 100 companies. They offer opportunities for career growth and development, with a commitment to diversity and inclusion. The role involves driving product roadmaps in an Agile environment, managing product backlogs, and facilitating cross-functional team communications. The company is currently operating under COVID-19 restrictions, with non-essential travel suspended.

Shift Lead

Company: Walgreens

Location: Griffin, GA

Posted Jan 23, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Griffin, GA, with a salary range of $17 - $19 hourly.

Salesforce Marketing Cloud Developer

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture Interactive, the world's largest and most disruptive agency, is seeking a Technical Consultant for their Marketing Platform team. The role involves designing and implementing solutions for clients, contributing to the software development lifecycle, and working with marketing technologies. The ideal candidate will have at least 1 year of experience in gathering and documenting requirements, full lifecycle implementation, and marketing campaign design. Bonus points for experience with content management systems, digital asset management, mobile and social media technologies, and brand team promotions. Accenture is committed to diversity and inclusion, offering competitive compensation and benefits.

Full-Time Assistant Manager

Company: Cinemark

Location: Peachtree City, GA

Posted Jan 23, 2025

Customer Service Associate

Company: Walgreens

Location: Savannah, GA

Posted Jan 23, 2025

The text describes a job role focused on delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, providing efficient checkout service, resolving customer issues, and sharing customer service best practices with team members. The role also involves operational tasks such as maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Associate Sales Representative - Atlanta, GA - Orthopaedic Instruments

Company: Stryker

Location: Atlanta, GA

Posted Jan 23, 2025

Stryker, a global leader in medical technologies, is seeking an Orthopaedic Instruments Associate Sales Representative. The role involves promoting and selling Stryker ST products, conducting product evaluations, and providing excellent customer service. The ideal candidate is a challenger, team player, charismatic networker, strategic closer, customer-oriented achiever, and game changer. Stryker offers comprehensive benefits, in-house product training, and field sales training. The company is committed to making healthcare better through innovative products and services.

Operations Systems Analyst

Company: Sysco

Location: College Park, GA

Posted Jan 23, 2025

This Operations position at Sysco Atlanta, LLC involves managing, upgrading, and maintaining various systems within a region to enhance profitability and productivity. Responsibilities include validating data, performing statistical analysis, training users, recommending system upgrades, and collaborating with other departments. The role requires a high school diploma or equivalent and 1-3 years of operations experience with information systems. The ideal candidate should possess strong analytical skills, technical knowledge, and the ability to work in a fast-paced environment.

Lead Compliance & Controls Specialist

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture, a global professional services company, is seeking a Lead Compliance and Controls Specialist for a position in Dallas, TX or Atlanta, GA. The role involves project management, Agile methodology, and software development lifecycle experience. The candidate will be the E Business point of contact for client websites, maintaining knowledge of client website structures and pages. They will ensure all pages are up-to-date based on current marketing programs and business needs. The position is part of a Financial Services organization that provides digital acquisition, servicing, and marketing for retail credit products. The ideal candidate will have 5 years of project management experience, 2 years of Agile Project Management methodology, and 2 years of software development lifecycle experience. Preferred qualifications include understanding of testing processes, prior experience with JIRA, a BS degree in Business, Economics, Marketing, or Communication, and experience in managing communications production, particularly website planning, management, and production.

Inventory Specialist

Company: Walgreens

Location: Savannah, GA

Posted Jan 23, 2025

The role involves executing, monitoring, and training inventory best practices for the entire store, including both front end and pharmacy. Key responsibilities include supporting pharmacy inventory management activities, championing On-Shelf Availability, and ensuring accuracy of planograms. The individual is also responsible for reviewing and coordinating the proper use of reports and system applications, and executing front end and pharmacy asset protection techniques. Customer experience is a focus, with engagement, issue resolution, and sharing of best practices being key aspects. Operations involve executing and coaching team members on warehouse and vendor inventory management processes, and completing various pricing activities. The role requires maintaining accurate inventory counts, ensuring compliance with state and local laws, and assisting in the maintenance of inventory records. The candidate should have one year of prior retail work experience, fluency in English, and a willingness to work flexible hours.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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