Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Spring Internship - Management Trainee Intern

Company: Enterprise Mobility

Location: Savannah, GA

Posted Jan 23, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a real-world professional environment. Paid interns work alongside full-time professionals, handling tasks such as managing a fleet of vehicles, customer service, marketing strategies, and building relationships. The internship provides diverse opportunities, friendly competition, and potential performance incentives. Eligibility requires being at least 18, a Junior or Senior with a Bachelor's degree by May or August 2025, 6 months of relevant experience, a valid driver's license, and U.S. work authorization. The role pays $15/hour and is located in Savannah, GA.

Territory Sales Representative

Company: TruGreen

Location: Lithia Springs, GA

Posted Jan 23, 2025

TruGreen, America's leading lawn care company, is seeking a Territory Sales Representative. The role involves selling lawn care maintenance plans to both new and existing customers, either at their homes or over the phone. TruGreen values its employees, offering competitive wages, growth opportunities, and a supportive team environment. The job requires a customer-facing role, strong communication skills, and a reliable vehicle. Benefits include health insurance, financial resources, training, and paid time off.

Retail Print Sales Specialist

Company: Staples

Location: Alpharetta, GA

Posted Jan 23, 2025

Staples is hiring immediately for a Print Specialist position. The role involves providing exceptional customer service, producing professionally finished products, and collaborating in a team-oriented retail culture. The job offers flexible part-time hours, generous paid time off, career growth opportunities, and various benefits including associate discounts, 401(k) plan, dental and vision insurance. Essential skills include flexibility, attention to detail, basic computer skills, and the ability to work in a high-paced environment. Staples is an Equal Opportunity Employer.

Solutions Architect (Building Materials/Construction) - Remote

Company: CRH

Location: Atlanta, GA

Posted Jan 23, 2025

CRH, a leading global building materials group, is seeking a Solutions Architect to drive growth in the data center vertical. The role involves collaborating with sales teams, understanding customer needs, and developing tailored CRH solutions. The ideal candidate should be a team player with strong communication skills, able to convey complex technical concepts to non-technical stakeholders. They should have a Bachelor's degree in a related engineering field and 5+ years of professional experience, with 3+ years in engineering, solutions architecture, or a technical role. CRH offers competitive benefits, a diverse culture, and opportunities for growth.

PT Sales Associate-1

Company: Tory Burch

Location: Dawsonville, GA

Posted Jan 23, 2025

Borescope Inspector (Gate 3) - 2nd Shift (Onsite)

Company: RTX

Location: Columbus, GA

Posted Jan 23, 2025

Pratt & Whitney is seeking curious individuals to join their team in Columbus, GA. The role involves advanced inspection processes at the Columbus Engine Center, requiring the use of various tooling and measurement equipment. The ideal candidate will have 1+ years of experience inspecting aircraft parts and a U.S. citizenship. The position is onsite, with a 2nd shift schedule from Monday to Thursday, 3:30 pm - 2 am. Benefits include medical, dental, vision, life insurance, 401(k) match, and paid time off. Pratt & Whitney values diversity and inclusion, fostering an environment where employees can be their whole selves.

PHARMACY/TECHNICIAN

Company: Kroger

Location: College Park, GA

Posted Jan 23, 2025

Customer Service - Donor Support Technician

Company: CSL

Location: Warner Robins, GA

Posted Jan 23, 2025

The job involves preparing the donor and equipment for the pheresis process, monitoring the donor and process, responding to alarms, recording incidents using a PDA, maintaining a clean work environment, and ensuring accurate data recording. The role requires a high school diploma, at least three months of relevant work experience, and the ability to perform basic math calculations. The work environment is fast-paced, with occasional lifting of up to 25 pounds and exposure to hazardous chemicals. Benefits include health care options, life insurance, disability coverage, a 401(k) program, PTO, and paid holidays.

Inventory Control Manager - 2nd Shift

Company: GXO

Location: Lithia Springs, GA

Posted Jan 23, 2025

GXO is seeking a Manager, Inventory Control for the 2nd Shift, Monday - Friday, 3:00pm - 11:00pm. The role involves supervising the Inventory Control team, maintaining inventory records, reconciling discrepancies, and communicating with management and customer representatives. GXO offers competitive compensation, generous benefits, and opportunities for career growth. The ideal candidate will have 4 years of inventory control experience, proficiency in Microsoft Office, and experience with computerized scanner equipment. A Bachelor's degree or equivalent, APICS or CSCMP certifications, and supervisory experience are preferred.

Customer Service - Donor Support Technician (Bilingual)

Company: CSL

Location: Gainesville, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a pheresis process technician, including preparing the donor and equipment, monitoring the process, recording incidents, maintaining a clean work environment, and adhering to safety protocols. The role requires a high school diploma, minimal work experience, and the ability to perform basic math. Benefits include health care options, life insurance, disability coverage, a 401(k) program, paid time off, and observed holidays. CSL Plasma, the employer, is a global organization committed to diversity and inclusion, dedicated to helping people with rare diseases.

Oracle EBS SCM Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte is seeking a Diamond-level Oracle Partner Network Senior Consultant to lead client engagements, identify and implement technology and business solutions, and manage business requirements. The role involves functional and process design, configuration, conversion, integration, and user training. A Bachelor's degree is required, and a willingness to travel up to 50% is necessary. Preferred qualifications include Oracle certification, independent work management, strong communication skills, problem-solving abilities, mentorship experience, and an advanced degree. Deloitte offers competitive compensation, benefits, and opportunities for professional development.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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