Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Pharmacy Manager

Company: Walgreens

Location: Savannah, GA

Posted Jan 23, 2025

The job involves providing pharmacy consulting services with empathy to patients, ensuring effective medication usage and awareness of drug interactions. The role includes offering preventive and clinical healthcare services such as immunizations, diagnostic testing, and patient outcomes services. Key responsibilities encompass patient experience, operations, and people & performance management. The pharmacist engages patients, resolves issues, and models customer service best practices. They counsel patients on medication usage, side effects, interactions, and privacy, and perform pharmacist tasks like compounding and drug therapy reviews. The role also involves maintaining pharmacy operations in accordance with regulations, collaborating on business opportunities, and ensuring accurate insurance claim processing. Clinical and wellness services, such as immunizations and diagnostic testing, are also part of the role. The pharmacist manages staff performance, maintains records, and promotes community health awareness.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Tifton, GA

Posted Jan 23, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain current knowledge of pharmacy systems, ensure accurate processing of insurance claims, and perform clinical and wellness services.

Copy of Warehouse Operator

Company: Saint-Gobain

Location: Newnan, GA

Posted Jan 23, 2025

Pharmacy Intern Grad

Company: Walgreens

Location: Augusta, GA

Posted Jan 23, 2025

The job involves providing pharmacy consulting services, ensuring proper medication handling, and enhancing customer experience. Key responsibilities include engaging customers, resolving issues, and promoting healthcare services. The role also involves maintaining pharmacy operations, adhering to regulations, and managing staff. The ideal candidate should be willing to obtain a Pharm D degree and pharmacist licensure, and have experience in prescription dispensing and controlled substance laws.

Customer Service - Donor Support Technician

Company: CSL

Location: Smyrna, GA

Posted Jan 23, 2025

The job involves preparing the donor and equipment for the pheresis process, monitoring the donor and process, responding to alarms, recording incidents, maintaining a clean environment, and ensuring accurate data recording. The role requires a high school diploma, minimal work experience, and the ability to perform basic math. Physical requirements include standing, walking, reaching, bending, kneeling, and lifting up to 25 pounds. The company offers benefits including health care, life insurance, disability, a 401(k) program, paid time off, and observed holidays.

Senior Knowledge Analyst - Loyalty & Subscription Program Strategy

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Jan 23, 2025

BCG's Loyalty & Subscriptions business is expanding and seeks a Senior Knowledge Analyst. This role involves collaborating with consulting teams to deliver high-impact analyses for Loyalty program design and optimization. The ideal candidate will have strong analytical skills, an entrepreneurial mindset, and excellent networking abilities. They will augment consulting teams on casework, conduct in-depth analyses of client Loyalty programs, and develop strategies to improve customer retention and lifetime value. The role requires 3-6+ years of Loyalty program experience, strong financial analysis skills, and fluency in English.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Decatur, GA

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Statesboro, GA

Posted Jan 23, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and assisting with inventory management. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy developments, and handle various clerical tasks. PTCB certification is preferred but not mandatory.

Customer Service Associate

Company: Walgreens

Location: Statesboro, GA

Posted Jan 23, 2025

Pharmacy Operations Manager

Company: Walgreens

Location: Norcross, GA

Posted Jan 23, 2025

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Albany, GA

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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