Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Receiving (RX) Inspector (Gate 2) - 1st Shift (Onsite)

Company: RTX

Location: Columbus, GA

Posted Jan 23, 2025

Pratt & Whitney, a company transforming the future of flight, is seeking curious individuals to join their team in Columbus, GA. The role involves inspecting materials received, unloading parts, performing visual inspections, and completing necessary records. U.S. citizenship is required due to the nature of the work. Benefits include medical, dental, vision insurance, 401(k) match, and paid time off. The company values diversity and inclusion, fostering an environment where employees can be their whole selves.

HIRING DAY - Apartment Maintenance Technicians

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 23, 2025

Windsor Communities, a growing national company, is hosting a Maintenance Team Hiring Day on January 29th at their Atlanta Corporate Office. They are seeking Apartment Maintenance Technicians II for immediate openings. The company is known for its professional attitude, strong team spirit, and commitment to employee training and advancement. Successful candidates should have intermediate competency in HVAC, plumbing, electrical, appliance repair, painting, and carpentry. They must be available for a rotating on-call schedule for after-hours and weekend emergency response. The compensation range is $22 - $26 per hour with potential annual bonus of $1,600. Benefits include a 30% housing discount, quarterly performance bonuses, and various time-offs. The company values exceptional service and provides training, mentoring, and growth opportunities. Drug testing and background checks are required.

Retail Sales Supervisor

Company: Staples

Location: La Grange, GA

Posted Jan 23, 2025

Staples is hiring Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. The role involves increasing sales, conversions, and service, while actively engaging customers for complete solutions. The company offers flexible part-time or full-time hours, generous paid time off, weekly pay, and a career development program. Benefits include associate discounts, 401(k) plan, dental and vision insurance, and more. Essential skills include retail sales experience, effective communication, team coaching, and adaptability to changing business priorities. Staples is an Equal Opportunity Employer.

Phlebotomist Specialist

Company: Labcorp

Location: Atlanta, GA

Posted Jan 23, 2025

LabCorp is seeking a Phlebotomist for a full-time position in Atlanta, GA. The role involves providing exceptional customer service, performing skilled specimen collections, and being the face of the company. The position offers opportunities for continuous growth and a quarterly incentive bonus program. Benefits include comprehensive medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an employee stock purchase plan. The job responsibilities include performing blood collections, collecting specimens for various tests, data entry, billing, and maintaining patient logs. The ideal candidate should have a high school diploma, phlebotomy certification, previous experience, strong communication skills, and the ability to work independently or in a team. LabCorp is an Equal Opportunity Employer.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Buford, GA

Posted Jan 23, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, adhering to food safety guidelines, managing inventory, and ensuring a stellar customer experience. The role requires handling confidential information, working in a high-paced environment, and supporting company health initiatives. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Store Associate

Company: CVS Health

Location: Buford, GA

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Kingsland, GA

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Retail Sales Specialist

Company: Staples

Location: Norcross, GA

Posted Jan 23, 2025

Member Assist Cart Attendant

Company: Walmart

Location: Marietta, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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